Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

April 16, 2021

i used this app since I started my store, the products and vendor selection is great and the support from drop commerce has been amazing

Charlie and Edison
United States
About 2 months using the app
DropCommerce replied August 5, 2021

Thanks for the feedback! We're happy to hear that you are enjoying it :)

- Zennen from the DropCommerce Support Team

Edited May 14, 2020

I love this app! I searched for a long time for suppliers from the US and this is the perfect app for that. All of their suppliers provide high-quality products with very fast shipping. I feel like it makes my store stand out from many others. It's also very easy to use. Lastly, I had a couple of questions, and not only was the customer service very quick, but they were also so pleasant and helpful. This is the best app I have found on Shopify so far!

Julie Collier
United States
About 2 months using the app
DropCommerce replied January 12, 2020

Hey Julie,

Thank you so much for the kind review. I'm happy to hear that you appreciate our high quality suppliers. Wishing you the best of luck :D

- Patrick, DropCommerce CEO

November 28, 2022

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"The Ess👁nce of HERU`
United States
About 2 months using the app
August 9, 2021

What an absolute gift DropCommerce is in my life. I would not be able to accomplish what I have accomplished without it. The brands that I am able to carry through this app are amazing and it's so easy it's almost too good to be true. But it is true and I am just grateful to have found DropCommerce. Also, the support is incredibly quick to respond and resolve any questions I have had. Like, within minutes... A great service and amazingly responsive team behind it.

West Agenda
United States
About 2 months using the app
DropCommerce replied August 9, 2021

Thanks so much for your review :)

Creating memorable customer experiences like this is what gets us up in the morning. We're very grateful that you're enjoying it so much.

Let us know if there's anything else we can do to help!

- DropCommerce Support Team

December 11, 2018

I love how easy it is to find great products. It is just what I am looking for. Perfect for eco-friendly enthusiasts. Thank you DropCommerce!

Bluegrass Botanica
United States
About 2 months using the app
DropCommerce replied August 24, 2021

We're happy to help!

Thanks for the review :)
- DropCommerce Support Team

November 3, 2021

I use DropCommerce as a new supplier. Alex and Jim are absolutely fantastic. I had some issues with my catalogue and wow, every email gets answers within minutes and solution was found quickly. Absolutely courteous, prompt and professional. Look forward to growing with DropCommerce and I see a large organization in the making, the foundation is there.

Chideno Canada
Canada
About 2 months using the app
DropCommerce replied November 3, 2021

We're super happy to hear that! We know that our suppliers and merchants deserve the best service possible, so we stop at nothing to make sure that we provide it.

Let us know if there's anything else we can do to help!

All the best,
DropCommerce Support Team

October 6, 2022

Amazing app! Staff is super helpful and the products are great! I love that they have automated fulfillment as an option, and the dedicated account manager had been wonderful! I highly recommend these guys!

CoolProduct.co
United States
About 2 months using the app
DropCommerce replied October 6, 2022

Thank you very much for your feedback! We look forward to helping you build your business! :)

November 26, 2018

For what I was looking for, this is night and day compared to other apps I tried (like Oberlo, which I'm also using). Soooo much easier to find really nice stuff, and I don't have to worry about the quality of the products. It's great that it's free, but I'll definitely be upgrading for more suppliers anyway. Don't normally leave reviews but finding this was a huge relief!

Temperate Supply Co.
Canada
About 2 months using the app
DropCommerce replied August 30, 2021

Happy to hear that! Thanks for the review!

- DropCommerce Support Team

May 26, 2020

Recently started using the app and so far nothing but good things to say. Every question I have had and there have been many were answered in a timely manner. I hope that the team continues to find good suppliers with unique products that we can sell. Reading other reviews price point and shipping can cut into profit but there are good deals to be found. I actually took off all my imported products once I started with Dropcommerce. Yes the margin is lower but the quality of the products and faster shipping times have kept me and my customers happy!! Keep up the good work!!

Crazy Bob's Cool Stuff
United States
About 2 months using the app
DropCommerce replied August 11, 2021

Thanks for the feedback! We're happy to hear that you're enjoying the app :)

- DropCommerce Support Team

October 4, 2021

I enjoyed exploring the various plan options and services DropCommerce has to offer. Having the option to choose products by suppliers, product category, and product type really made it easy for me to find, and choose the products I liked. I also like knowing I can opt in for one of the preloaded sites at a later date. In summary, DropCommerce, is convenient, and easy to use. DropCommerce exported my product list onto my store with all the item details, very quickly. I am definitely looking forward to utilizing your services long term.

Labeled for Home
United States
About 2 months using the app
DropCommerce replied October 27, 2021

We're happy to hear that you're enjoying our platform! Our team works hard to make sure that our app delivers on its promises so that you can pass on the positive experience to your customers.

If there's anything else we can do to help out, don't hesitate to reach out!

All the best,
DropCommerce Support Team