Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

Edited December 13, 2022

I tried to use Dropcommerce for a second time for our store but I had another order canceled due to items not being shipped out by the vendor in 14 days (during the holiday season). No response from the vendor and Dropcommerce's customer service couldn't get a hold of the vendor. This has happened several times and I've lost business due to vendors not fulfilling orders or canceling orders. The vendors I loved working with have left Dropcommerce - sad because it was a great platform.

Alma Home + Design
United States
About 1 year using the app
DropCommerce replied July 27, 2021

We're happy to hear that you like it!

Wish you the best of success :)

- DropCommerce Support Team

July 2, 2022

Love the ease of use and quality of most products and suppliers. DropCommerce makes it VERY easy to get products added to your store. Could improve the overall look/feel, and user experience.

agora goods
United States
11 months using the app
DropCommerce replied July 5, 2022

Hey there,

Thank you very much for your review! We are currently working on some great improvements to the user interface / experience, so stay tuned :)

November 10, 2022

DropCommerce came highly recommended by a friend, and I can see why! Quick and easy process to find and import products, and some really nice features that make the entire experience simple.

BajShop
Canada
15 days using the app
DropCommerce replied November 16, 2022

Thank you so much for your review! We're very glad to hear that you and your friend enjoy DropCommerce so much! We're looking forward to helping you build your business!

November 27, 2018

Have struggled finding great products that can be dropshipped to Canada without paying a fortune. This is it!! The free version has a great selection so I can only imagine what the paid version has! Very easy to install and import to your store. The descriptions are great and don't require much tweeking. If there's anything I'd like to see it would be to have more lifestyle pictures in some of the products .

Coast2CoastShopping
Canada
14 days using the app
DropCommerce replied August 30, 2021

We're glad you're enjoying it! Thanks for taking the time to provide us with some feedback :)

- DropCommerce Support Team

February 7, 2020

I've just started using DropCommerce and am really impressed with the amount of suppliers and quality of products I'm getting here! Having products ship from North America is a HUGE plus for my store because shipping time really cuts into my ROI. On the other side of things it also means a way lower amount of canceled or contested orders. This app is a no brainer for me.

Bleepinggood
Canada
14 days using the app
DropCommerce replied August 30, 2021

Glad to hear you're enjoying it! Thanks for the awesome feedback :)
- DropCommerce Support Team

January 15, 2020

This is a 5 star company all the way around! I'm so excited to have found them. The customer service thus far has been stellar and much appreciated since I'm just starting in this business. Keep it up!

Mama George
United States
14 days using the app
DropCommerce replied January 15, 2020

Hey there!

I am so happy to hear you're enjoying the app and our support. We love to see customers like you getting the most out of our high quality suppliers.

If there's ever anything we can help with along the way, please reach out!

- Patrick, DropCommerce Founder

November 27, 2022

I bought a template from them - but discovered it wasn't the latest version. They said the version was in process - but they would provide to me as soon as it was complete. And then stopped responding.

Assembly Outdoor Goods
Canada
12 months using the app
DropCommerce replied December 8, 2022

Hey there,

We have been trying to reach out regarding your pre-built store purchase. We have had it completed and ready to transfer to you but we haven't heard back directly. Please reach out so we can transfer the store over to your account :)

July 18, 2022

Easy to use, even for total newbies like me. Big selection of products and it looks like the list of products is expanding too.

Manythings.ca
Canada
13 days using the app
July 26, 2020

I have used the app for almost a year and even paid for the annual subscription. I will not renew because the products are too high priced to make any profits.

L & M Kee
United States
11 months using the app
DropCommerce replied July 28, 2020

Thank you for your review. I'm sorry to hear that you found the products expensive. To be transparent, we operate as an open marketplace, so the suppliers set their own rates, and we mandate that they offer at minimum a 30% margin, but since a lot of the products are made in the US with high quality materials in small batches, prices do tend to be higher.

However with that being said, the higher price points comes with an opportunity for happier customers and repeat business as our suppliers offer higher quality products and faster shipping times than many other dropshipping platforms.

We take all feedback into consideration and we do appreciate the opportunity to improve!

I will reach out directly to see if there's anything we can do to help.

Thanks a lot,

Spencer, DropCommerce Founder

January 22, 2019

This app was easy to use. Has a small catalog but the products are of high quality. The products are a little pricey so you definitely need to have a niche market for what you bring into your store or you wont make any sales.

Rustic Slate
United States
9 months using the app
DropCommerce replied August 24, 2021

Thanks for sharing your experience! Yes, a niche market is definitely recommended.

Wish you the best,
- DropCommerce Support Team