Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

Edited April 23, 2021

It took me about a month to decide whether to buy their prebuilt store or not. Then I finally bought it. This is what happened: 1. I bought that offer with a prebuilt store and a 3 months premium subscription included. I ordered on Tuesday, they did the website on Thursday. (not 24 hours as advised)
2. The website looks like a kid played around. Some products are in collections that should not be. As my shop is called 'Marvelous Store' and then they put in the menu 'Shop' - is annoying, 3. I had a list and some things prepared for them so they can have an idea about how I would like the website to be done. I asked if they need a list of how the things I would like to look, the menu, I even added some products so they can have an idea about what products I wanted. Nobody answered that.
4. They added whatever products wanted, some of them are nice, however, I did not wanted tea or anything like this, considering is a home decor theme. But they couldn't know if they didn't request an opinion or any instruction, could they?
5. After waiting one day, finally I had that 'Claim 3 free months pro' subscription, I claimed on Wednesday. On Friday I wanted to have a look to see what they did, a pop-up with that 'claim your free 3 months pro plan' showed up again, I skipped considering that I accepted before (I have the confirmation on email) then I checked the actual subscription plan and the subscription was gone. 6. As you noticed, I've been really patient and waited for them for half a week to do their job, with no pressure, considering the time zone as I am in the UK.
7. I won't be able to ask for a refund as in their policy is written that the money are not refundable. So once you pay, that's it. No services guarantee, no money back if you don't like it. Conclusion? There are no time savers and money savers neither. Save yourself the money, the time and go to a professional company as they are not!
So what did I pay for 250$ ? Absolutely nothing! Just a ripped-off time and money! My rating for this app is -20 stars, but Shopify doesn't give that option.

Marvelous Store
United Kingdom
5 months using the app
DropCommerce replied April 23, 2021

Hi there,

I'm very sorry to hear about your experience and that you had some issues with your store.

I'll reach out directly to see how we can get this resolved for you right away.

Thanks for your patience and for providing your feedback,

DropCommerce Support

Edited November 20, 2020

The app itself is pretty well done, better then most really. The issue here is that most of the products on here are priced terribly high leaving no room for profit. There are quite a few products where once you pay shipping and for the product, the total is substantially higher then the suggested retail of the price, which makes little sense. Other items on here you can find online selling for less then what you can actually buy them for on here, again makes little sense. If you can spend a lot of time and effort you can find a few items that might actually provide profit and offer faster shipping then most other places. 3 stars simply because its a well done app, if only there was something profitable to sell it would be a winner.

DealioStealio
United States
5 months using the app
DropCommerce replied August 10, 2021

Thanks for the feedback! As a marketplace, we allow the suppliers to set their own prices as long as they are giving a margin of 30% or more. However, shipping can certainly eat into that margin if you aren't charging customers for it.

With over 23,000 products on our platform, we have a fair share of products offering 40%, 50%, or 60% off retail. But we understand if these products don't align with your chosen niche. We're working on it!

Overall, thanks for giving us a shot, and for taking the time to give us your thoughts on how we can improve :)

- DropCommerce Support Team

May 21, 2020

This app is really help me to find quality products with good price. Its easy to use and has a lot of products.

Bluffie
United States
6 days using the app
DropCommerce replied May 21, 2020

Thank you so much for the review. We are glad you are enjoying the app :)

- Patrick, DropCommerce Founder

July 7, 2022

I’m happy with the overall services. I’ve received a speedy response and great service. Here are suggestions from me: Processing times takes abit slower than other dropshipping companies. Please consider increasing it. Also communication with supplier, not sure what’s going on there. However someone from the team was able to reach out to the supplier for me and that helped greatly. Overall great services, I would recommend them to anyone.

CharisCross
United States
4 months using the app
Edited March 3, 2020

I used this app to increase the quality of my brand. A great resource. I highly recommend it. great app.

Gangsta Galleries
United States
6 days using the app
DropCommerce replied March 4, 2020

Hi there, thank you so much for the review :) If there's anything we can help with along the way, please reach out!

Patrick, DropCommerce Founder

December 2, 2018

Awesome selection of products, very cool styles, great margins! Added products and saw engagement almost immediately.

Staff is super cool and super helpful! Definitely recommend!

Birch River Coffee
United States
5 days using the app
DropCommerce replied August 24, 2021

Happy to hear that you're enjoying it so much!

Thanks for the review :)
- DropCommerce Support Team

June 25, 2022

Using DropCommerce has been a great experience. Great features, cool suppliers and products, and fast shipping times. Finally a well rounded dropshipping solution!

firecrotch-d50c
Canada
5 days using the app
DropCommerce replied June 26, 2022

Thank you so much for your review! We look forward to helping you build your US/Canada based business :)

February 11, 2020

I chose this app based on the previous reviews. I like their business model of working with local US and CA based suppliers. I prefer quality products, and faster shipping just how our store concepts works. I recently had an challenge where my app wasn't updating my inventory. I had an actual glitch. I asked for assistance as I was in the middle of a large store sale and many products were in the sale. I was in a panic, not only did they fix the issue but the actual Co-Founder Patrick reached out and explained some really important details and adjustments I could make. They took the time to make it right explain and even answer any other questions I had. Superior service.I have seen a few reviews about the profit margins being small. Although some products are such, not all have small margins. I would rather have people trust my products, and make smaller margin with faster shipping than any overseas. Everyones' business model and goals are different, and the same goes with choosing our suppliers. Thanks again Patrick for helping!

Northwest Mary
United States
4 months using the app
DropCommerce replied February 12, 2020

Thank you so much, Mary. I'm glad you appreciate our focus on US and Canadian quality suppliers. I look forward to seeing you build your business! :)

- Patrick, DropCommerce CoFounder

September 8, 2021

This app is amazing ! Totally recommend it! I have used DropCommerce in the past and I had a really good experience with the platform and it's support team. Coming back for another project I can say that they have only gotten better with time! way more products to choose from.

PETSIFY
Canada
5 days using the app
DropCommerce replied September 20, 2021

Thanks for the review :) Hearing about your positive experience means a lot to us!

Thanks for your continued patronage 🙌 if there's ever anything we can do to help you, don't hesitate to reach out!

- DropCommerce Support Team

January 31, 2019

Products are of high quality, modern and stylish, great additions to my shopify store, i absolutely love it , definetely will recommend it

Myfashunpassion
South Africa
5 days using the app
DropCommerce replied August 24, 2021

Thanks for the feedback!

Wish you the best,
- DropCommerce Support Team