DropCommerce: US Dropshipping

DropCommerce: US Dropshipping

Reviews (406)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, noting the support team as quick, helpful, and friendly. The app features high-quality products from U.S. and Canadian suppliers, making it ideal for niche markets. Merchants appreciate the easy-to-use interface and seamless Shopify integration, which simplifies product addition and inventory management. They also benefit from reliable and fast shipping, which boosts customer satisfaction and supports their reputations. Unique features include filtering suppliers by values and the option for prebuilt stores, with potential for future white labeling. The app supports small business suppliers, aligning with merchants focused on unique and ethically sourced products, and is responsive to feedback, continually improving its features.

August 20, 2021

First, I'd like to say how exciting it is to see products specifially made and sourced in the USA!!! Hooray! The selection and quality is excellent, and though I just wanted to start with the minimum, I couldn't resist adding more products to my site. The sellers I've worked with through DropCommerce so far have fulfilled orders accurately and quickly. I'm very happy with the service, and I look forward to adding my own products for others to dropship.

HandBand Pro®
United States
7 days using the app
DropCommerce replied August 23, 2021

We're happy to hear that you're enjoying it so far :) Thanks for the feedback!

We look forward to working with you!

- DropCommerce Support Team

September 15, 2023

I am in the beginning stages but so far no issues

FashionsPlus
United States
7 days using the app
September 29, 2022

This has to be the worst app I've ever used. I have tried SO many times. I've tried different shops, different shopify stores of mine, the outcome is almost always frustrating! The app doesn't work great, no one answers the chats, the orders don't sync. I can't pay for an order to fulfill it. Order I pay to get fulfilled never go through. It's ton of headaches and they won't refund my money because I paid for the year!!!! Stay away! Thinking of contacting better business bureau.

esteamedsaunas
United States
5 months using the app
DropCommerce replied October 6, 2022

Hi there,

Our support team has been in touch with you and everything has been resolved on our end. Please don't hesitate to reach out at any time and we will be happy to continue serving you!

Edited January 25, 2019

Originally this review was not favorable. However, Patrick from DropCommerce reached out to me and is in the process of resolving some vendor challenges. I decided to reinstall the App and give it a second try. You should as well. You can see how quality and locality is an important aspect of their company.

Joxtrott Camouflage
United States
5 months using the app
DropCommerce replied August 24, 2021

Thanks for giving us another shot!

Let us know if there's anything we can do to provide you with a 5-star experience!

- DropCommerce Support Team

Edited April 23, 2021

It took me about a month to decide whether to buy their prebuilt store or not. Then I finally bought it. This is what happened: 1. I bought that offer with a prebuilt store and a 3 months premium subscription included. I ordered on Tuesday, they did the website on Thursday. (not 24 hours as advised)
2. The website looks like a kid played around. Some products are in collections that should not be. As my shop is called 'Marvelous Store' and then they put in the menu 'Shop' - is annoying, 3. I had a list and some things prepared for them so they can have an idea about how I would like the website to be done. I asked if they need a list of how the things I would like to look, the menu, I even added some products so they can have an idea about what products I wanted. Nobody answered that.
4. They added whatever products wanted, some of them are nice, however, I did not wanted tea or anything like this, considering is a home decor theme. But they couldn't know if they didn't request an opinion or any instruction, could they?
5. After waiting one day, finally I had that 'Claim 3 free months pro' subscription, I claimed on Wednesday. On Friday I wanted to have a look to see what they did, a pop-up with that 'claim your free 3 months pro plan' showed up again, I skipped considering that I accepted before (I have the confirmation on email) then I checked the actual subscription plan and the subscription was gone. 6. As you noticed, I've been really patient and waited for them for half a week to do their job, with no pressure, considering the time zone as I am in the UK.
7. I won't be able to ask for a refund as in their policy is written that the money are not refundable. So once you pay, that's it. No services guarantee, no money back if you don't like it. Conclusion? There are no time savers and money savers neither. Save yourself the money, the time and go to a professional company as they are not!
So what did I pay for 250$ ? Absolutely nothing! Just a ripped-off time and money! My rating for this app is -20 stars, but Shopify doesn't give that option.

Marvelous Store
United Kingdom
5 months using the app
DropCommerce replied April 23, 2021

Hi there,

I'm very sorry to hear about your experience and that you had some issues with your store.

I'll reach out directly to see how we can get this resolved for you right away.

Thanks for your patience and for providing your feedback,

DropCommerce Support

Edited November 20, 2020

The app itself is pretty well done, better then most really. The issue here is that most of the products on here are priced terribly high leaving no room for profit. There are quite a few products where once you pay shipping and for the product, the total is substantially higher then the suggested retail of the price, which makes little sense. Other items on here you can find online selling for less then what you can actually buy them for on here, again makes little sense. If you can spend a lot of time and effort you can find a few items that might actually provide profit and offer faster shipping then most other places. 3 stars simply because its a well done app, if only there was something profitable to sell it would be a winner.

DealioStealio
United States
5 months using the app
DropCommerce replied August 10, 2021

Thanks for the feedback! As a marketplace, we allow the suppliers to set their own prices as long as they are giving a margin of 30% or more. However, shipping can certainly eat into that margin if you aren't charging customers for it.

With over 23,000 products on our platform, we have a fair share of products offering 40%, 50%, or 60% off retail. But we understand if these products don't align with your chosen niche. We're working on it!

Overall, thanks for giving us a shot, and for taking the time to give us your thoughts on how we can improve :)

- DropCommerce Support Team

May 21, 2020

This app is really help me to find quality products with good price. Its easy to use and has a lot of products.

Bluffie
United States
6 days using the app
DropCommerce replied May 21, 2020

Thank you so much for the review. We are glad you are enjoying the app :)

- Patrick, DropCommerce Founder

July 7, 2022

I’m happy with the overall services. I’ve received a speedy response and great service. Here are suggestions from me: Processing times takes abit slower than other dropshipping companies. Please consider increasing it. Also communication with supplier, not sure what’s going on there. However someone from the team was able to reach out to the supplier for me and that helped greatly. Overall great services, I would recommend them to anyone.

CharisCross
United States
4 months using the app
Edited March 3, 2020

I used this app to increase the quality of my brand. A great resource. I highly recommend it. great app.

Gangsta Galleries
United States
6 days using the app
DropCommerce replied March 4, 2020

Hi there, thank you so much for the review :) If there's anything we can help with along the way, please reach out!

Patrick, DropCommerce Founder

December 2, 2018

Awesome selection of products, very cool styles, great margins! Added products and saw engagement almost immediately.

Staff is super cool and super helpful! Definitely recommend!

Birch River Coffee
United States
5 days using the app
DropCommerce replied August 24, 2021

Happy to hear that you're enjoying it so much!

Thanks for the review :)
- DropCommerce Support Team