Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
September 13, 2019

I used this app to reach out to potential customers. The app is easy to setup and simple to use. I will recommend this app to all of my friends.

Juno Power
United States
Time spent using app: About 1 month
DropCommerce replied August 23, 2021

Happy to hear that! Thanks for the review!

Wish you the best,
- DropCommerce Support Team

Edited September 28, 2019

I discovereds I didn't understand this app as well as I should You have to have an app called Stripe in order to pay for your products and I didn't It is set up now and waiting for a customer service rep to get back to me to get my selected products back in Shopify. Don't do like me and PLEASE READ ALL INSTRUCTIONS! I found this app so I could ship products out of US and Canada. No more China shipments! Took me a few minutes to figure out how to use this app but its only because I DIDN'T read!!! I ordered a product for myself today as a sample and it was VERY easy!! Can't wait to receive my Unpaper Towels with footballs on them Wash them over and over They're terry cloth!!

bellesaccents.com
United States
Time spent using app: 18 days
DropCommerce replied August 23, 2021

Thanks for the detailed review, and for remaining patient when there was a problem :)

You're a champ! Wish you the best,
- DropCommerce Support Team

Edited November 4, 2019

UPDATED RATING- At first I was having issues with the back office. They were quick to help me get it up and running. It has been beneficial for my business! I highly suggest this to any small business just starting up!

The only thing that could make the app even better is web tutorials (they might have them I just cant find them).

Blonde-Tee's
United States
Time spent using app: 4 months
DropCommerce replied August 23, 2021

Thanks for updating your review, and for the great feedback!

We do have some walkthrough videos available in our Help section, but no worries!

Wish you the best,
- DropCommerce Support Team

Edited September 6, 2019

The shipping fee is very expensive, there is no cheaper option. The products are great, but this shipping is not feasible.

Smart Hub Brasil
Brazil
Time spent using app: 6 days
DropCommerce replied September 6, 2019

Thank you so much for your feedback.

Based on your store name it appears you may be from Brazil?

If so you may have noticed that international shipping can sometimes be a little bit higher. Most of our USA shipping rates are $10 or often less.

We sent you a personal email and so if you are interested we would love to chat with you more to learn more about your unique situation and challenges to see if we can better assist you!

September 4, 2019

Great products for my niche! Reasonable products and great service. DOWNLOAD THIS APP TODAY! Shop Kay's Mugs at www.kaysmugs.com.

Kay's Mugs
United States
Time spent using app: 8 months
DropCommerce replied August 23, 2021

Happy to hear that! Thanks for the review :)

- DropCommerce Support Team

September 3, 2019

Hi, I'm Chris and Dropshipping has been tough. However since I've joined DropCommerce they've given me guidance and advice every step of the way!! Very good experience and quality products. Regards to Patrick & Spencer.

C&K Vinculum
United Kingdom
Time spent using app: 3 months
DropCommerce replied August 23, 2021

We're happy to help!

Wish you the best, Chris. Thanks for the review!

- DropCommerce Support Team

August 25, 2019

Not good for people who want to offer free shipping to there drop-shipping store. You literally can't make any profit unless you charge for shipping or raise the retail price they recommend to cover your shipping. You have to consider their commission (5% if using the free version) or no charge with paid membership, and other fees from your shopfiy store. So if you using the paid member, Shopify Payment, and charge shipping, you can make a profit, however its just not for me.

AllyShoppingCenter
United States
Time spent using app: 15 days
DropCommerce replied August 25, 2019

Hi there!

We appreciate your feedback. Since all of our products are shipped from within the US & Canada, suppliers pay regular shipping fees through carriers like USPS. We do realize this can be challenging at some price points, but we are actively looking into solutions to problems like the one you described.

I'd love to chat with you further about this to talk about finding a solution! Please send me a message at spencer@dropcommerce.co and I'd be happy to connect.

Thanks again for trying our app and your feedback.

- Spencer @ DropCommerce

August 11, 2019

The prices for the products are extremely unrealistic. 60$ for an average backpack? To make it worse, they have a "minimum price you need to set for every product to ensure they make the most out of your transaction. Really greedy in my opinion. I do not recommend this at all.

The Cultures
United States
Time spent using app: 12 days
DropCommerce replied August 11, 2019

Thank you for the review!

Our suppliers are all real brands based in USA and Canada. Because of this retail pricing is typically higher than what you would find on sites like Ali-express.

Also because we partner with real American and Canadian brands, part of the agreement is that vendors do not sell their products for below MSRP so that they do not get undercut, the minimum price is not dictated by us but by the suppliers of the products.

If you would like to discuss this further please email support@dropcommerce.co as we would be happy to chat!

August 6, 2019

Just install, So easy to work, can add product within a few minutes. Easy to find product from Canada to Canada... Thanks !! Good job.

Sports500
Canada
Time spent using app: 3 months
DropCommerce replied August 23, 2021

We've got Canadian products, Canadian customers, and we're a Canadian company :)

Thanks so much for the review!

- DropCommerce Support Team

August 4, 2019

It's a good app easy to use and nice products. I would have given it a 5 star but it's limited in products in some categories have to use TOO Many suppliers just to get enough products for your store.

Fashion Watches Galore
United States
Time spent using app: 10 days
DropCommerce replied August 23, 2021

Hello! Yes, we work with a lot of individual brands and businesses, rather than factories. This can limit product selection and is relatively beyond our control.

Either way, thanks for the feedback!

- DropCommerce Support Team