Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

March 17, 2020

I started using this to begin a drop shipping business on Shopify. Integrates well. Let's see how they handle delivery and customer service.

Vintage and Weird
United States
4 months using the app
DropCommerce replied March 17, 2020

Hi there,

Thanks for trying out our app and for leaving us a review.

If you have any questions or feedback along the way, please reach out and our support team will be happy to help!

We have very reliable support 9-5pm Monday-Friday, but we still try to help on evenings and weekends too as much as possible :)

- Patrick, DropCommerce Founder

November 8, 2019

The app is incredibly easy to use. It did not take long for the products to import. Very satisfied with the app, altogether.

Variety Corner Spot
United States
5 days using the app
DropCommerce replied November 8, 2019

Thank you so much for the kind review! We are very happy to hear that you're getting value from the app.

We have lots of good updates and more products coming soon, so stick around :D

- Patrick @ DropCommerce

July 21, 2020

please be noted that website https://charlotpreuve.com/ that is one of your suppliers is dropshipper and import its products from this website https://www.ccwholesaleclothing.com/ that has shopify app called MY ONLINE FASHION STORE
be aware plz and I need to have more option to try more suppliers to trust in your app, if you can provide me with a trail plan for a month I will be appreciated

lasslady
United States
5 days using the app
DropCommerce replied July 24, 2020

Hi there,

We really appreciate you bringing this to our attention. The supplier has been removed.

I reached out to you directly by email to help getting your trial set up.

Thanks,

Patrick, DropCommerce Founder

November 23, 2019

I really like it so far. Customer service is quick and friendly and the products are priced decently. You do have to search for the good stuff - profit wise, but overall great so far.

Midland Arts Carts
United States
3 months using the app
DropCommerce replied August 30, 2021

Happy to hear that!

Let us know if there's anything we can do to provide a 5-star experience!
- DropCommerce Support Team

November 4, 2022

My experience with Dropcommerce has been amazing so far! Very quick and efficient team, and tons of awesome products to browse through! I love how there are filters for fair trade and organic products, this is exactly what I've been looking for!

BrooklyneB
Canada
4 days using the app
DropCommerce replied November 4, 2022

Thank you so much for your review! We're very glad to hear you are finding our filters useful! More to come soon! :)

May 11, 2022

I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!

CO Family
United States
4 days using the app
November 1, 2022

Really smooth and straightforward interface. I love how easy it is to navigate through and discover new products and suppliers. Absolutely loving it!

RosesPlace12
Canada
3 days using the app
DropCommerce replied November 4, 2022

Thank you so much for your review! We look forward to helping you build your business! :)

November 28, 2020

I uninstalled the app because i it was not doing anything for my store and the prices were not worth it plus i offer free sipping. Why am i being charged $39 still? Please re-imburse back my $39 for services i have not used. Thank you. I can't with these rip off apps on Shopify. Thank you

Can A Girl Catch A Break Chic Boutique LLC
United States
3 months using the app
DropCommerce replied November 28, 2020

Hi there,

I'm sorry that DropCommerce did not work out for your business. I can confirm that since you've uninstalled you will not receive any future charges, and your most recent charge was just for your most recent month of usage, which generally takes a few weeks to actually get 'billed'.

If there's anything we can do to help you succeed, I would be happy to chat.

I'll reach out directly as well in hopes that we can talk this through.

Thanks,

Patrick, DropCommerce Co-founder and CEO

Edited September 8, 2021

Setup was easy and straightforward, Alex from their support team was very responsive. Just installed so still waiting to connect with more retailers...

Waves Puzzle Co.
United States
3 days using the app
DropCommerce replied September 20, 2021

We're happy that you're enjoying it, and stoked to have you on board!

We'll do our best to connect you with more retailers. We've already featured you in two of our email newsletters :)

We look forward to working together,
- DropCommerce Support Team

Edited May 13, 2020

Shipping is not 2.99 or less to ship from US to Canada. It's 9.95 US on each item. Cost prices are high already and to add a profit and shipping items becomes too expensive for the consumers.

Vanilla Eboutique
Canada
3 months using the app
DropCommerce replied May 12, 2020

Hi there,

I'm so sorry to hear that you experienced a glitch while trying to order samples. I'll reach out to you directly by email to try and get this sorted out right away!

It's true that Canadian shipping generally costs more in our platform. We operate as an open marketplace where the suppliers manage their own profiles, so we are unfortunately not in control of the shipping cost there.

I'll be in touch directly to resolve your sample issue :)

- Patrick, DropCommerce Founder