DropCommerce: US Dropshipping

DropCommerce: US Dropshipping

Reviews (406)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, noting the support team as quick, helpful, and friendly. The app features high-quality products from U.S. and Canadian suppliers, making it ideal for niche markets. Merchants appreciate the easy-to-use interface and seamless Shopify integration, which simplifies product addition and inventory management. They also benefit from reliable and fast shipping, which boosts customer satisfaction and supports their reputations. Unique features include filtering suppliers by values and the option for prebuilt stores, with potential for future white labeling. The app supports small business suppliers, aligning with merchants focused on unique and ethically sourced products, and is responsive to feedback, continually improving its features.

May 11, 2022

I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!

CO Family
United States
4 days using the app
May 15, 2023

Slick app for adding drop-shippable products into your pre existing store to make some extra passive revenue. Easy to navigate, and the selection of available products is great.

PALS
Canada
3 days using the app
November 1, 2022

Really smooth and straightforward interface. I love how easy it is to navigate through and discover new products and suppliers. Absolutely loving it!

RosesPlace12
Canada
3 days using the app
DropCommerce replied November 4, 2022

Thank you so much for your review! We look forward to helping you build your business! :)

November 28, 2020

I uninstalled the app because i it was not doing anything for my store and the prices were not worth it plus i offer free sipping. Why am i being charged $39 still? Please re-imburse back my $39 for services i have not used. Thank you. I can't with these rip off apps on Shopify. Thank you

Can A Girl Catch A Break Chic Boutique LLC
United States
3 months using the app
DropCommerce replied November 28, 2020

Hi there,

I'm sorry that DropCommerce did not work out for your business. I can confirm that since you've uninstalled you will not receive any future charges, and your most recent charge was just for your most recent month of usage, which generally takes a few weeks to actually get 'billed'.

If there's anything we can do to help you succeed, I would be happy to chat.

I'll reach out directly as well in hopes that we can talk this through.

Thanks,

Patrick, DropCommerce Co-founder and CEO

Edited September 8, 2021

Setup was easy and straightforward, Alex from their support team was very responsive. Just installed so still waiting to connect with more retailers...

Waves Puzzle Co.
United States
3 days using the app
DropCommerce replied September 20, 2021

We're happy that you're enjoying it, and stoked to have you on board!

We'll do our best to connect you with more retailers. We've already featured you in two of our email newsletters :)

We look forward to working together,
- DropCommerce Support Team

May 3, 2020

Very easy and efficient installation. The service team even reached out to me by email to see if I had any help. They were very responsive to my questions and made everything simple and easy!

O/Z Lifestyle Brands
United States
3 days using the app
DropCommerce replied August 17, 2021

Thanks for the feedback! We're here to help :)

- DropCommerce Support Team

Edited May 13, 2020

Shipping is not 2.99 or less to ship from US to Canada. It's 9.95 US on each item. Cost prices are high already and to add a profit and shipping items becomes too expensive for the consumers.

Vanilla Eboutique
Canada
3 months using the app
DropCommerce replied May 12, 2020

Hi there,

I'm so sorry to hear that you experienced a glitch while trying to order samples. I'll reach out to you directly by email to try and get this sorted out right away!

It's true that Canadian shipping generally costs more in our platform. We operate as an open marketplace where the suppliers manage their own profiles, so we are unfortunately not in control of the shipping cost there.

I'll be in touch directly to resolve your sample issue :)

- Patrick, DropCommerce Founder

July 22, 2023

The app is easy to use,but beware if you accidentally go over your import limit they cancel your plan. I paid for basic plan, and went over my limit, wasn't paying attention, and they cancelled the plan. Instead of a pop up stating that I exceeded my number of items they just took my money and cancelled it

Quirky Kitchenware
Canada
3 months using the app
DropCommerce replied July 24, 2023

Hey there,

I think there may have been a misunderstanding as we do not cancel plans after hitting the product limit on the Basic plan. It appears that you had closed and reopened your account which would have cancelled your original plan when you closed your account. We are more than happy to assist you with getting your account re-activated, please respond to our support ticket we have open for you, or feel free to reach out to support@dropcommerce.com when you have a chance :)

May 15, 2023

I had a great experience using DropCommerce for my Shopify store! The app was extremely helpful in getting my store started, and I found the import process to be very easy and straightforward. The products available through the app were well-curated, and the product descriptions were top-notch. I also appreciated the app's well-laid-out and intuitive interface, which made it easy to navigate and use. Overall, I would highly recommend DropCommerce to anyone looking for a reliable and user-friendly app to help with their Shopify store.

My Store
Canada
3 days using the app
May 23, 2023

Good experience I enjoyed it. I enjoyed it I enjoyed it Great experience thhtjtj ththtj tntjtj fjfjfjf

Titan Essentials
United States
About 2 months using the app