Overall rating
2.2
Counts per rating level
  • 24% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 56% of ratings are 1 stars
February 24, 2022

Really bad app! 1. No free shipping and no shipping to all countries. 2. Every little question should talk to the seller. 3. In short inconvenient, very expensive prices. 4. There is a lot to improve they should start with free shipping and low delivery time and order handling *****there as if they doing us a favor that they saling to us that is how I feel********

Maxzol
United States
About 1 year using the app
Edited September 2, 2021

The App is fine, the catalogue offers a very wide range of products, the app is also easy to use. And the app is free.

My Discount Universe
France
Over 1 year using the app
Alibaba replied September 2, 2021

Thanks so much for taking the time to leave us a review! For your question, we will have one of our account managers answer your email immediately (and thanks for the email too). After understanding the problem in detail, we will offer the solution accordingly. Appriecate your review and we wish you all the best!

January 6, 2023

Not working I don't know why , I have tried to install alibaba dropshipping app for me to drop ship better but right now I can't to really have access to it and that's not good service if you ask me !

Shopped In
Egypt
3 months using the app
October 7, 2022

You have to sell your store to pay their shipping rates. Too expensive shipping and too slow as well

E-Desires shop
United Kingdom
About 2 months using the app
March 13, 2022

Awesome. Very helpful, but, after the expiration of my session, I can't push any product anymore, even if I already paid an hour after the expiration of my Trial.

shopofkhalij
United Arab Emirates
4 months using the app
November 10, 2022

this service is highly appreciated, I had trouble trying to figure out dropshipping and my agent was patient with me and showed me diagrams to help

Fashioned Furbabies
United States
About 1 month using the app
August 11, 2022

I have been waiting for such an application. Dropshipping at scale was basically unfeasible with Alibaba but this makes things much more manageable. Yet to use the app entirely.

Sky mart
South Africa
30 days using the app
December 4, 2021

It is good to have Alibaba as a dropshipping supplier ; but shipping rates are very high that it becomes impossible to make money with them.

Canadian Bazaar
Canada
5 days using the app
Alibaba replied December 9, 2021

Thanks you for your review! There're millions of products cross categories on Alibaba.com and shipping rates are different. For your question, we will have one of our account managers send you an email to understand your product sourcing needs in detail and we will offer the solution accordingly. Appriecate your review and we wish you all the best!

Edited January 24, 2022

Shipping rates are insane. Example: $2.5 boxing gloves - Shipping costs $572-1094 with Alibaba shipping logistic providers - and shipping times are still around +/-20 days. I'd rather pay CJdropshipping 5 dollars with 6-12 day delivery or 12-22 day. Or use ePacket via ALiExpress et cetera.

Cania e-commerce
Sweden
About 2 months using the app
August 15, 2021

Good potential, but you need to be logged into your Alibaba account to process and import the products (i.e. you are sent to Alibaba.com when using this app, not a screen within your Shopify Admin). That means, for my Virtual Assistant to use this App they need access to my Alibaba account and password, which I cannot give out due to legal/security reasons. Hence I cannot use the app as it is my VA who imports my products... I would love to know when/if a separate user account feature is created.

Smart Sales Australia
Australia
18 days using the app
Alibaba replied August 17, 2021

Thank you for the feedback. We're sorry for the inconvenience but still happy that you've tried our service and shared the constructive suggestion which will definitely help us continuously improve our service and experience. For your suggestion, we will have one of our account managers reach out to you directly to know more detail and check whether we can offer alternative solution. Thank you for giving us a chance and we wish you all the best!