DSers‑AliExpress Dropshipping , 24,957 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.
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I had an issue with the system, but Silvia helped me fix it.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I want to point out that this app is great, very good customer service and I would like to take advantage to thank you "ALICE" who helped me with some concerns that I had in my stores and several valuable information for my business.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had a problem placing my order and decided to contact DSers support, I got help in under a minute. Very quick and professional! Highly recommended!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Isak helped me this morning with multiple issues. I am new to this and he was able to allow me to stay calm. He kept assuring me he was still there. He was extremely clear with communication. I am very pleased with my experience today. Thank you ISaK
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had a problem related to the settings in the ADVANCED section, but not knowing how to set it, I turned to the DSers consultants.
Here I discovered Jesse who immediately helped me. Now my product setting operations in Dsers go much faster. I recommend that you seek the help of DSers specialized consultants.
Thank you Jasse
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
had some problem in mapping some produts to Dsers but thanks to Aimee she helped me in a very professional and fast way and was very friendly. thanks for the excellent support
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had the same problem for over 1 month. I contacted Dsers support, with the attendant Lucy. She quickly understood my problem and helped me solve it on the same day, thank you very much!
Really proactive and professional. Being a new dropshipper isn't easy and can be quite challenging at times. But Olivia helped me with my questions, and I could see where I was missing something. Thank you so much for your support, and keep up the good work
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The app is really good, and their online support is very efficient. Whenever I had a problem I needed to fix I was quickly answered and helped. Specially with Irene.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Can be glitchy sometimes, but makes up for it with a very useful free plan and FANTASTIC 24 hour customer service. I've never had an issue that wasn't solved by their customer service almost instantly. They're always on-call through chat. Support member Lena not only answered my DSers question, but even helped me with Shopify stuff! Amazing!!! Thank you <3
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team