DSers‑AliExpress Dropshipping , 24,929 reviews

"Lennon helped me with every step. I am new at this and it is a learning process for me and i just want to say that i have got a lot of help from Lennon and he guided me through the process of how to process and learn ship, just you can see everything that Lennon have taught me and showed me. He is outstanding and he and i just want to say thank you for your help, I could not of not done this without you!.

I have had this app in my store for a little over a year and I absolutely love it. Their customer support is outstanding. Thanks, Holly, for your amazing support! There are always available when I run into any issues. The software integration with my store is flawless. I haven't had any issues with orders. Adding products new products is a breeze. I've tried others and this one in my opinion is the best.

DSERs is a great app partner with Shopify. I was having a problem with maximum variants and Blanca quickly and clearly explained the issue to me and provided all possible solutions even though the problem originated with Shopify. She was also patient while I found out more information for her and when my computer froze up. Totally polite and professional service. I have tried 2 other store import apps and DSERs is by far the best I have used so far. THe 24/7 chat help service is a great feature.
Brian "A Thought ADDay LLC Brand Stores"

THIS REVIEW IS SOLELY ABOUT CYNTHIA IN SUPPORT - Cynthia was very helpful and took her time answering my lengthy email that bounced back due to an incorrect email being auto populated. Cynthia did not rush me but was thorough in helping navigate my concerns. I am computer savvy but this platform does leave much to be desired and could use clearer instructions in certain areas. Having the 24/7 access to support is going to be helpful to any user of the platform. ***Cynthia (24/7 support) is the reason for this 5 star rating***

Via has been very helpful and effective with my issue and straight to the point which is super important for this type of work

We highly recommend DSers customer service, in couple minutes I was able to fix the problem and able to submit our order.
Thank you Wendy for your patient and knowledge

There is a bit of a learning curve to get used to using the app and I've had to approach the Helpdesk many times. I am so impress by how prompt and helpful the customer service reps always are. The app itself could do with some improvement to make it more user friendly but thank God for their customer support team who saves the day. My last support call was with Isla and she came through with all the advice, suggestions and screenshots. It took me awhile to familiarise myself but she was so infinitely patient. I can't recommend the Dsers Support Team enough!

The app is great despite a few issues after the update (mostly my fault as I'm not very tech-savvy). However, I would like to highly commend the support team, which was EXTREMELY helpful and always responded quickly to every question I had. Within an hour, we managed to recover my access together, even though I was very afraid of losing my products. I am very satisfied and warmly recommend it.

I had an issue with the AliExpress website while trying to pay, so I contacted Dsers via Messenger. It didn't even take two minutes for them to respond, and the representative, Rfimp, assisted me and walked me through the steps via chat. I was able to solve the problem easily and quickly. Gratitude.

Emma with DSers was super helpful in resolving a problem I was having. I had accidentally linked two accounts to my DSers account. She was able to walk me through the process and get everything cleaned up. Thank you!