Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and AliExpress, enhancing efficiency in product sourcing and order fulfillment. Its automation features save time, allowing focus on business growth. The app is praised for advanced order tracking and exceptional customer support, boosting customer satisfaction and retention. The platform is user-friendly and offers a free unlimited plan for beginners. With 24/7 support available via Facebook Messenger, it's an indispensable tool for dropshipping.

May 13, 2024

Great customer service from Lena. :)

The Decor House
Australia
Almost 2 years using the app
DSers replied May 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 10, 2024

Rfimp helped me a lot with an issue I had, very grateful by the attention!!

PraTi Ajudar
Brazil
About 2 years using the app
DSers replied May 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Merci DSers-AliExpress et Villanelle pour le support que j'ai reçu.

Service rapide et efficace. Je suis très content d'avoir resolut mon problème avec Villanelle.

C-chez-nous
Canada
Almost 2 years using the app
DSers replied May 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 15, 2024

Lucy was extremely helpful in solving an issue I had been facing for quite a while now, not being able to sign in with the credentials I had been using until now. So, in a few minutes, she was able to solve a problem I had for a few months, causing problems in the fulfillment of orders in my online store. Thanks Lucy for your attention and helpfulness.

All The Beauties
United States
Almost 2 years using the app
DSers replied May 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

Aimee was truly helpful. I got support in a few minutes. Highly recommended!

Stellise
United Kingdom
Over 2 years using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 7, 2024

Excellent service from Aline, super professional and very aware of what she was doing. Congratulations

Poupem
Brazil
About 2 years using the app
DSers replied May 9, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 10, 2024

Aimee took care of me and quickly solved my issue

ForTravelSak
United States
About 3 years using the app
DSers replied April 14, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

Incredibly quick and helpful service from Izak when I had a query. He went out of his way to send me extra information which was outside the scope of what he needed to do to help. Great service!

Resolute Wild
Australia
Over 2 years using the app
DSers replied April 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 2, 2024

Good service

EthiopianClothing.Net
Ethiopia
Almost 2 years using the app
DSers replied May 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 10, 2024

It’s been great for my drop shipping store and credit where credit’s due, the service has been great every time i’ve had an issue. Chrissy was awesome

The Nerd Collective
Australia
Over 1 year using the app
DSers replied May 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team