Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are particularly beneficial for new dropshippers. The 24/7 customer support is commended for quick responses and effective solutions. The app also offers a free unlimited plan and a live chat feature for immediate assistance. It's recognized for simplifying product sourcing and order fulfillment, allowing merchants to focus on business growth.

March 28, 2024

Fast and easy Service

Monify Store
United Arab Emirates
27 days using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 29, 2024

I had a problem and they solve it quickly and kindly. Thank you for the help!

Minha loja
Brazil
2 months using the app
DSers replied January 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited March 5, 2024

Chrissy, thank you for fast help and understanding!

LYXY
Sweden
About 2 months using the app
DSers replied February 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 21, 2024

Satisfait de cette extension pour gérer les commandes via Alixpress. Je remercie aussi le service client pour leur assistance lors de problèmes technique .

ShopyRiwel
France
3 months using the app
DSers replied March 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 26, 2024

Great app, may be a bit confusing at first, but customer service through live chat is great! Thank you Aimee!

minimalism
United States
13 days using the app
DSers replied January 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 12, 2024

I recently had the pleasure of interacting with Rita from the customer support team when I faced issues syncing my orders from my Shopify store to my DSers app. Rita was not only friendly and approachable, but also incredibly efficient in addressing my concerns. She guided me through the necessary steps with ease and ensured that everything was perfectly aligned and functioning smoothly. Her quick response and thorough knowledge made a significant difference and saved me a lot of time and frustration

Migraine Melter
United States
44 minutes using the app
DSers replied May 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 11, 2024

Irene was very helpful

iGlobal
Australia
3 months using the app
DSers replied March 12, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 8, 2024

Customer support is very helpful and motivated to solve the problem.

Klecker Schmecker
Germany
5 days using the app
DSers replied April 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 28, 2024

Very good support. It helps me a lot in solving my problem)))

CarCrafters
Poland
About 7 hours using the app
DSers replied April 29, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 2, 2024

Holly was a great help today helped me solve my issue.Amazing customer service.

Shopyourlivingessential
United States
About 2 months using the app
DSers replied February 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team