Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

March 27, 2024

It wasn't possible to import all of the 50 products in my store to Dsers. Luckily, it was easy to find and follow a link to ask for help on Messenger. I was surprised the issue was solved in about a minute. I would the quality of service exceeded my expectations! Thank you so much for helping.

TSon
United States
About 1 hour using the app
DSers replied March 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 29, 2024

Very knowledgable and helpful service. Very recommended. Give Sherry a raise!!!

LeveFalastin
Sweden
2 months using the app
DSers replied January 30, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 9, 2024

MUITO BOM O ATENDIMENTO

MUNDO ENCANTADO
Brazil
About 1 month using the app
DSers replied April 11, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 20, 2024

Olivia answered quickly and was very effective ! 10/10

LB8 Designs
France
2 months using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 10, 2023

Had some confusion about how the payment process worked. Sherry was able to walk me through it and clarify the process for me. Thanks Sherry for your help and your patience while I worked through the process. Very much appreciated.

77Gifted
United States
5 months using the app
DSers replied December 11, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 7, 2024

Many thanks to VIVIAN from the DSers support team for her valuable advice and for helping me learn how to import products into shopify!

Un grand merci à VIVIAN de l'équipe support DSers pour ses précieux conseils et pour m'avoir aidé à apprendre à importer des produits dans shopify !

SystemeGold
Canada
2 days using the app
DSers replied February 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 21, 2024

Excellent support from Lennon and the DSers team! Quick response and efficient assistance.

My Store
Pakistan
6 days using the app
DSers replied March 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 3, 2024

Sherry is the best <3

Helthfit.pl
Poland
7 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Good response , good employer "wendy". Thanks

Amaijoin
Portugal
About 1 month using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 20, 2023

I contacted an operator via messenger and he solved all the problems for me, thanks Wendy you were very kind the best I've had to deal with

CakeBoutique
Italy
6 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team