Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

February 6, 2024

Great Customer Support

Gifts & More
United States
8 months using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 2, 2023

Just have to share my experience with DSers Support.
Had an urgent matter ad got the whole issue resolved within minutes.!
You guys are great!

Oneshop Nordic
Sweden
11 months using the app
DSers replied December 3, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 21, 2024

isak atendimento muito bom, atendeu todas as minhas dúvidas.

Buy Tudo Online
Brazil
5 months using the app
DSers replied February 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 23, 2024

Dsers is the best app ever!

Thebless
Sweden
4 months using the app
DSers replied March 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 31, 2024

the support team is very helpful and efficient. Sally is very knowledgeable and sweet.

BEAUTIMAXX-PLUS
United States
About 1 year using the app
DSers replied February 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 13, 2024

Sandy with the online help chat was great. I had lots of issues and tons of questions and she worked them all out. Still having issues with my calculations but will work that out later. Extremely nice and helpful. Would def. recommend.

EnduringUrns.com
United States
About 10 hours using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 31, 2023

Fast responding and they fixed my problem Thanks again and again

Shopnpay
Romania
4 months using the app
DSers replied January 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 7, 2024

Highly recommend Tifny for her exceptional assistance! She went above and beyond to help me with my store issues. Her expertise and dedication made the process smooth and efficient. Thank you, Tifny, for your outstanding support!"

VelvetCelestia
Canada
9 days using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 20, 2024

was helpful and clear in explaining , thank you

Cookware Craze
United Kingdom
3 days using the app
DSers replied February 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 7, 2024

Lucy was very helpful and patient

summitoutdoorbuyproduct
United States
5 months using the app
DSers replied February 11, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team