Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 14, 2024

Very satisfied with Vivian's support. She responded quickly and solved problems to my satisfaction.

LuxeInterior
Germany
9 months using the app
DSers replied January 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 31, 2024

good service thank you so much

Shop Zone
Canada
About 2 months using the app
DSers replied February 1, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 27, 2024

Excellent service and excellent communication skills, highly recommended also Lucy is a great person to work with

Fab Daily Deal
United States
About 17 hours using the app
DSers replied March 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 6, 2023

I am new to this, I had a order on my store and there was a problem with one of my suppliers. I panicked! I didnt know what to do, but Irene saved the day! She helped me every step of the way! Great service! Thank you :-)

Elite Euphoria
United States
About 2 months using the app
DSers replied December 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 3, 2024

Olivia was a great help and was very efficient in resolving my query. Very professional and helpful. Thank you

blueelephant
United Kingdom
About 20 hours using the app
DSers replied March 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 20, 2024

was helpful and clear in explaining , thank you

Cookware Craze
United Kingdom
3 days using the app
DSers replied February 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 27, 2023

Today I spoke to Lennon and what a great experience it was. He helped me through every question I had and went into detail without me even asking. Overall great experience and I recommend everyone having problems not hesitating contacting Dsers when issues arise, and I hope you come across Lennon !

Lumen
Belgium
10 months using the app
DSers replied November 29, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 20, 2024

Je viens d'avoir un échange avec Isak car j'avais un problème. Il a répondu directement à ma demande et en quelques minutes, le problème était réglé. J'apprécie vraiment, merci Isak

Besdodo
Belgium
About 1 year using the app
DSers replied January 21, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 13, 2024

Até o momento eu afirmo que está excepcional o serviço prestado pelo aplicativo e também com relação à assistência que com muita paciência e esclarecimento, me ajudou rápida e prontamente em um problema que estava enfrentando. Excelente trabalho! Muito obrigado!

Multiversa Store
Brazil
4 days using the app
DSers replied April 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 13, 2024

Excellent support team especially from Rita and Sally!

Refineda
United States
2 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team