Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

February 20, 2024

was helpful and clear in explaining , thank you

Cookware Craze
United Kingdom
3 days using the app
DSers replied February 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 15, 2024

Help was needed with setting up the product, an employee named Lennon did everything quickly and efficiently. Thank you for the quick and high-quality response.

KitchenetteCo
Czechia
About 3 hours using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 27, 2023

Today I spoke to Lennon and what a great experience it was. He helped me through every question I had and went into detail without me even asking. Overall great experience and I recommend everyone having problems not hesitating contacting Dsers when issues arise, and I hope you come across Lennon !

Lumen
Belgium
10 months using the app
DSers replied November 29, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 20, 2024

Je viens d'avoir un échange avec Isak car j'avais un problème. Il a répondu directement à ma demande et en quelques minutes, le problème était réglé. J'apprécie vraiment, merci Isak

Besdodo
Belgium
About 1 year using the app
DSers replied January 21, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 13, 2024

Excellent support team especially from Rita and Sally!

Refineda
United States
2 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 15, 2023

Hey Isla, just wanted to say a big thanks for helping me switch up the shipping on my orders. I'm pretty new to this app, and folks like you who guide newbies like me really make a difference. Appreciate your support!

My Vintage Drip
United States
29 days using the app
DSers replied December 17, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 7, 2024

They have a really good customer service, Lucy was so helpful today in the live chat thank you so much

Amel Decor
Algeria
About 14 hours using the app
DSers replied April 9, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 30, 2023

one of the best apps for dropshipping, and with simply phenomenal support.

Shopiz
Brazil
3 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 19, 2024

Excelente Suporte ao Cliente!! A Atendente Isla foi muito prestativa e rápida no meu atendimento. Estou muito satifeito!!

Loja Facilita Lar
Brazil
Over 2 years using the app
DSers replied January 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 13, 2023

had a slight issue with my store and the advisor Jenny was supportive with resolving the issue. i am now confident that things will be working smoothly again. thank you!!

RelieveSleep
United Kingdom
4 months using the app
DSers replied December 14, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team