Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are particularly beneficial for new dropshippers. The 24/7 customer support is commended for quick responses and effective solutions. The app also offers a free unlimited plan and a live chat feature for immediate assistance. It's recognized for simplifying product sourcing and order fulfillment, allowing merchants to focus on business growth.

February 21, 2024

I really liked the service, I'm Brazilian and I felt really good during the conversation, they managed to solve my problem, I'm grateful to Sandy who gave me support today

Nossa Lojinha para PET
Brazil
3 days using the app
DSers replied February 22, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 11, 2024

Very Helpful and amazing service by "Chrissy".

Tech Trove
United Kingdom
About 1 month using the app
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 17, 2024

Great app, Sally you are a champion!!!

JESYX
Israel
2 months using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 11, 2024

Descrição do Excelente Atendimento da Colaboradora Jenny do Dsers:
Jenny: Sinônimo de excelência no atendimento ao cliente no Dsers! Sua dedicação e profissionalismo transparecem em cada interação, proporcionando uma experiência memorável para todos.

raviva.com.br
Brazil
2 months using the app
DSers replied March 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 7, 2024

Tive um atendimento exclusivo via messeger, resolveram meu problema, quem me atendeu foi Sherry, muito educado!

Advanced Flow
Brazil
30 days using the app
DSers replied April 9, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 2, 2024

Alicia provided a quick solution to my inquiry via Messenger. She was very helpful and knowledgeable.

Hope I get her next time I contact their customer support ;)

Woofy Paws
Canada
4 months using the app
DSers replied January 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 29, 2023

I love the DSers app; it makes dropshipping so much easier than locating products to sell, inventory management and the entire customer ordering process, including keeping them updated on the progress of their order.

In addition, their customer service is second to none. Just today, I had a query and Sandy was patient with my questions and went above and beyond to explain how to resolve my queries. A great app is nothing without an excellent customer support team! Thanks Sandy :)

UrbanHub
Ireland
4 months using the app
DSers replied January 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 2, 2024

Aimee , muito satisfeito com seu auxílio e dedicação no que faz .
Parabéns á vc e a DSERS por ter excelentes profissionais , que
nos ajudam nas demandas do dia dia .
Obrigado mesmo !!! NOTA 10

Melhores Promoções & Preços
Brazil
20 days using the app
DSers replied March 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 8, 2024

Vivian, great customer service, fast and precise, help me with my problem right of way. Thanks so much Vivian for the great service

Golden Sparkles
United States
3 months using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2024

Nephele help me and take the time to solve my problem !
Thanks to her.

Pilou Pilou
France
Over 1 year using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team