Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and AliExpress, enhancing efficiency in product sourcing and order fulfillment. Its automation features save time, allowing focus on business growth. The app is praised for advanced order tracking and exceptional customer support, boosting customer satisfaction and retention. The platform is user-friendly and offers a free unlimited plan for beginners. With 24/7 support available via Facebook Messenger, it's an indispensable tool for dropshipping.

February 8, 2024

I was attended to by one of their staff - name is Lennon, great customer service and support. Sure I would recommend this app.

My Store
Canada
9 days using the app
DSers replied February 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 17, 2024

Nota 10,problema resolvido em instantes. Top

Lthom Store
Brazil
4 months using the app
DSers replied January 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Had some questions on my orders. Had contact with Alice, she helped me very quickly and nicely even had some recomandations for me. verry happpy !

Nerd Gasm
Netherlands
About 5 hours using the app
DSers replied April 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 28, 2024

Ralla was so helpful, I was explained everything step by step and she has solved my issue within minutes.

Cosmo Elegance
United Kingdom
About 4 hours using the app
DSers replied April 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 11, 2024

I must say, Sylvia provided exceptional assistance! She skillfully resolved the concerns I had with outstanding customer service

SnipNova
United Kingdom
6 days using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

Cool app, many futures and a fast and fantastic support. Irene helped me quickly with my problem and now I know a bit more about a future of the app. Thanks!

LAVIDA
Germany
3 months using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 23, 2024

Vivian was instrumental in taking my technical ticket to the next level. I had a good experience and looking forward to continue working with DSers in the future.

My Store
United States
About 3 hours using the app
Edited January 20, 2024

Sherry and Cynthia

LATOWER
Israel
About 1 year using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 3, 2024

I really appreciate your support and helping me

My Store
United Arab Emirates
About 7 hours using the app
DSers replied April 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 17, 2024

Sylvia did a great job helping me address and solve my problem in a quick efficient manner!

Dan's awesome fishing supply
Canada
4 days using the app
DSers replied February 19, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team