DSers‑AliExpress Dropshipping , 25,006 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.
Refine
-
By rating
Sally gave me the best service i never got - thanks!!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Olivia is TOP, resolve my problems in the Dsers
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was so confused about how to change pricing on my items. Myra was so helpful and within a few minutes we solved the problem and I learned how to do things correctly! Thank you Myra! 5 Stars!!!!!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I would like to express my heartfelt gratitude for the outstanding support I received from Lucia at DSers. Their assistance was invaluable in helping me navigate through various challenges, and their expertise truly made a difference. Lucia's dedication and professionalism ensured that my experience with DSers was smooth and efficient. I am sincerely grateful for their prompt responses, patience, and willingness to go above and beyond to address my concerns. Thank you, Lucia, and the entire DSers team, for your exceptional support and commitment to customer satisfaction.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
It was a very good customer support from Irene, thank you
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Had an issue with my inventory not updating, Alicia was able to explain and help fix the issue very fast. Great service
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Went to Chat support and got Cynthia. Excellent work. She helped me map out my product with weird variants swiftly and accurately. I felt bad because I didn't know what I was doing but she was very patient and sweet. Thank you Cynthia. <3 10/10
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a hard time figuring out my shipping fullfilment and had to contact the customer service... and with the help of The incredible Alice, with patience like an angel and perfectly clear instructions, i was able to find out everything that was needed. Thank you Alice I learned a lot today and hope to be able to manage it alone next time.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Jenny was WAAAY more than helpful, not only did she help me get a product to a customer that I thought I was going to have to cancel and refund because it wouldn't ship to where that customer was, but I gave her the permission and she made the changes herself! Awesome customer service.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had been racking my brain trying to sort something out for what seemed like forever and Wendy had managed to resolve my issue in no more than 5 minutes. I wish that I would have asked sooner as this made my life far less complicated in doing so!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team