Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

February 20, 2024

Wendy me atendeu rapidamente e com muita precisão!!! Ótimo trabalho!

LarUrbane
Brazil
5 months using the app
DSers replied February 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 24, 2023

Adele gave me the best service to solve my problem !!!!!!

Pan's shop
Australia
3 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 28, 2024

Wendy

She was very helpful to me , and gave me a lot of informations that i needed, and she gave me excellent responses.

AstroGlimLights
United States
About 7 hours using the app
DSers replied January 29, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 22, 2024

She was great and answered promptly. Amazing service

Onze Montreal
Canada
11 days using the app
DSers replied January 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 2, 2024

Isak is great and helpful

Artera
Canada
About 2 months using the app
DSers replied February 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 24, 2023

i highly recommed DSER.Im totally new in dser i got customer order item i dont what to do i texted customer helped me from zero to all step i really apreciate you sherry helped from zero to adavance.explained by very easy.sherry service the best ever

https://esahstore.com/
United Kingdom
2 days using the app
DSers replied January 3, 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 27, 2023

I recently had the pleasure of working with Sherry, and I cannot emphasize enough how instrumental her assistance was in resolving an order-related matter on our website. Sherry's responsiveness and dedication were truly commendable.

She not only facilitated the location and fulfillment of the order but also provided invaluable guidance on seamlessly incorporating additional features to enhance the functionality of our website. Sherry's expertise and patience were evident as she navigated through and addressed all my inquiries with diligence.

In summary, Sherry's support was pivotal, and I am immensely grateful for her professionalism and commitment to ensuring a positive customer experience.

Gold Drip by Lotto
United States
About 1 month using the app
DSers replied November 29, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 15, 2023

Isla is very helpful and very amazing and has great service. Overall a very good experience with DSers

Car Stuff You Need
United Kingdom
23 days using the app
DSers replied December 17, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 3, 2024

Olivia was very helpful!

Titans13
United States
2 days using the app
DSers replied March 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 16, 2024

Quero agradecer a Blanca ,que me ajudou com muita educação e atenção, tirou todas as minhas dividas e ainda em ensinou varias coisas que não esta entendendo nota 1000 pelo seu atendimento

CLIQUE PARA COMPRAR
Brazil
5 days using the app
DSers replied February 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team