Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 4, 2023

Wendy was very quick in her response and was very helpful, would highly recommend!

The Syng Store
Ireland
3 months using the app
DSers replied November 5, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 18, 2024

a Emma foi atenciosa =]

Melhor Casa e Jardim
Brazil
7 days using the app
DSers replied March 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 2, 2023

DSers has many features we need but it requires a lot of manual work, very complicated. But customer service is always friendly, patient, and helpful. (Sometimes too friendly though haha)

Big Kudo to all the customer service staff who helped us before!
Olivia
Lennon
Selena
Minnie
Wendy
Bruna
Zoe
Mia
Chris
Via
Neva
and could be even more!

Happy Pearents
United States
About 1 year using the app
DSers replied August 4, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 26, 2023

I was very satisfied of the care I have got from Amity, and my issues got an answer quickly.

BearGoTherapy
Israel
3 months using the app
DSers replied October 28, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 12, 2024

Solo tardaron un minuto en responder.

AuTHEnTIKo
Mexico
3 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 2, 2023

I had the pleasure of collaborating with Een to fulfill an order recently and I must say, their assistance was top-notch! Their knowledge and expertise were apparent from the beginning and they remained friendly throughout the process. I couldn't have asked for a better experience and I highly recommend their services to anyone in need. Thank you for all your help!

outdoorlifestylepro
United States
About 1 year using the app
DSers replied July 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 14, 2023

Service Excellent de Neva chez DSers

Avis :

Je tiens à remercier Neva de DSers pour son assistance exceptionnelle. Son expertise et son dévouement ont considérablement amélioré mon expérience de dropshipping avec Shopify. Neva a répondu rapidement et efficacement à toutes mes questions, rendant le processus simple et agréable. Je recommande vivement ses services !

HarmonyFit
France
16 days using the app
DSers replied November 15, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2023

DSers has been a great source for outfitting my stores with new dropshipping products that our customers love. There is a bit of nuance to it that will require some trial and error, but Olivia at DSers support has been super helpful (and adorably friendly). I highly recommend exploring if DSer's is right for your store.

WorknMomma
United States
5 months using the app
DSers replied June 28, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 30, 2023

O site poderia ser mais simples, mas o suporte ao cliente é excelente, pois fui bem atendida por Lyli e Sherry

Galáxia Pequenina
Brazil
4 months using the app
DSers replied December 3, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 11, 2023

DSers-AliExpress Dropshipping is currently incompatible
While the app can be used, it may not function as intended if not updated.

Contact the developer for assistance, or uninstall the app and find an alternative in the Shopify App Store.
how do i update?

Sonveni
Brazil
Over 1 year using the app
DSers replied July 13, 2023

Hello,

We are working with the Shopify team to fix this issue, but no worries, you can use DSers normally.
This is due to recent changes and all the features are working as intended.

Don't hesitate to let us know if you have any questions.

DSers team