DSers‑AliExpress Dropshipping , 25,668 reviews

Neva was extremely helpful with the questions I had - she supplied screenshots which made it very easy for me to find in my store where to make the changes I wanted to make. I asked her several questions and she answered them fully and quickly. Wish I had known I could contact someone so easily before when I had so many questions. Thanks again Neva!

Rfimp was excellent in providing quick and effective customer service on messenger. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

I just made my very first sale on Shopify and fulfilled it through DSERS. I had a few doubts and wasn't sure how to get answers. Tried the Chat Support on DSERS and I got Raphael. He immediately synced my order from Ali Express and gave me lots of info and tips with well marked screenshots. Seriously helped me. This is awesome and I think I should start sourcing all my products from DSERS. This level of service is mind blowing.
Thank you very much Raphael for being so patient with me and helping me out with the smallest details and info.

I had an issue with mapping today. Wasn’t expecting to get help right away. I connected with Aimee immediately. She messaged me! Sent me screenshots and videos of what exactly she did! I really appreciated that so I could figure it out myself the next time I came across this issue.

Thanks so much Aimee!! I really appreciate all your help. Quick, and very helpful and informative!

Great app that makes fulfilment really simple. Lucy on support was great too. Gave me lots of useful info to fix my address issue that wasn't just for Dsers but also TikTok and shopify

"Lennon helped me with every step. I am new at this and it is a learning process for me and i just want to say that i have got a lot of help from Lennon and he guided me through the process of how to process and learn ship, just you can see everything that Lennon have taught me and showed me. He is outstanding and he and i just want to say thank you for your help, I could not of not done this without you!.

Wendy is awesome. I am continually relieved with my drop shipping issues (user error) as the support is always fantastic. Quick responses, actual people who know the platform back to front. Seriously, I usually avoid big company FAQ and support as I have better luck elsewhere.

Don't waste your time, get on chat with them and you'll be very happy.

I had an absolutely wonderful experience with Bianca from DSers.Bianca's customer service skills are exceptional. She was patient, attentive, and genuinely invested in solving my problems, showing great expertise in all the technical details. Her advice was not only practical but also insightful, helping me leverage DSers to its full potential.

I'm thoroughly impressed by her professionalism and the personalized service she provided. It’s clear that Bianca is a valuable asset to the DSers team. Thanks to her support, I feel much more confident in managing my e-commerce business. Highly recommended!"

Villanelle has been more than amazing with answering my questions. She was patient, responsive and extremely friendly. If it wasn't for her I don't think I'll be able to understand anything about DSers. Thank you Villanelle, you're a lifesaver!

Villanelle helped me a lot today! I was struggling with dsers because i couldnt fulfill my orders and Villanelle showed me step by step what i have to do. And it worked! Also very quick respondes which is amazing, i didint have to wait for the answers! Thank you a lot again!!!