Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

July 11, 2023

Would most likely appreciate it if you could update your app because it's saying no supported, and I really need this app so please and thank you.

Aromati
United States
9 months using the app
DSers replied July 12, 2023

Hi,

This issue is cause by Shopify sadly.
We are currently working with their team to have it fixed, but no worries, we are supported.
Feel free to reach out to us in case you need anything.

DSers Team

October 26, 2023

I was very satisfied of the care I have got from Amity, and my issues got an answer quickly.

BearGoTherapy
Israel
3 months using the app
DSers replied October 28, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 1, 2023

I had a great experience with one of the agents. Raphael helped me with an issue I had, it was quick and straight to the point!

Eco Iconic
United States
9 months using the app
DSers replied August 4, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2023

Service Excellent de Neva chez DSers

Avis :

Je tiens à remercier Neva de DSers pour son assistance exceptionnelle. Son expertise et son dévouement ont considérablement amélioré mon expérience de dropshipping avec Shopify. Neva a répondu rapidement et efficacement à toutes mes questions, rendant le processus simple et agréable. Je recommande vivement ses services !

HarmonyFit
France
16 days using the app
DSers replied November 15, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 3, 2023

Excellent service by Eden! resolved my problem, was very professional , Ot can be very confusion but Eden was helpful Appreciate that.

travelindiatreasures
Canada
5 months using the app
DSers replied August 6, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 18, 2023

The app is not compatible with shopify. Please, fix it. I have not selled any product with this app yet, but maybe I will get some problems. Please, fix it.

Bird Saint
Mexico
3 months using the app
DSers replied July 20, 2023

Hello,

Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.

Don't hesitate to contact us if you need any help!

DSers team

August 27, 2023

Isla was a lot of help, good team to help you when you confused to about things. Defo worth using this for dropshipping

Mysterious Miscellaneous
United Kingdom
8 months using the app
DSers replied August 29, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 30, 2023

O site poderia ser mais simples, mas o suporte ao cliente é excelente, pois fui bem atendida por Lyli e Sherry

Galáxia Pequenina
Brazil
4 months using the app
DSers replied December 3, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 25, 2023

I had a problem in order fullfilment. This was caused totally by me. I keep in touch with help center of Dsers wich helped me almost instantly.
Arwen gave me the best help I could ever have.
GIVE A RAISE TO THAT MAN!
THANK YOU ARWEN, YOU ARE THE BEST ONE!

LaBella&LaBestia
Italy
2 months using the app
DSers replied June 28, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 23, 2023

Emily helped me solve an issue, provided screenshots for clarification. Fast answering support. Would email again!

Delta iPhone
Åland Islands
9 months using the app
DSers replied June 27, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team