Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

June 24, 2023

Need some help and Sherry was there to answer the call. Sherry went above and beyond to quickly and expertly resolve my issue. Thanks Sherry!

Urban Noble
United States
5 months using the app
DSers replied June 28, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 5, 2023

This app is really useful and the chat support is quick and effective. I recommend it without a doubt! Kylie solved my issue very quick!

BuyBuyFinds
United States
About 2 months using the app
DSers replied June 5, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 13, 2023

I really wanna thanks to Isak, he helped me a lot, for almost 2hours, he solved all my problems and reply to all my questions. Thank you so much for your help and patience Isak.

TechVerse
Portugal
3 months using the app
DSers replied May 14, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 16, 2023

Alice from Dsers was absolutely amazing!!!! She was patient and very knowledgeable. She took the time to explain the steps of drop shipping and provided screenshots. I am grateful she took the time to ensure I understood each step.

allurajade
United States
15 days using the app
DSers replied October 18, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 6, 2023

Sherry is very very helpfull support. Quick, nice and really wants to help. Thank you very mych <3

Genius Tech
Greece
4 months using the app
DSers replied September 7, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 21, 2023

Eden helped me to fix my problems and he answered fast and easy thank you so much for helping me Eden

Sea Splashers
Sweden
5 months using the app
DSers replied August 23, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 15, 2023

Is very helpful the customer service and the best dropshopping app thank you again and I am all time happy that I can work with DSER

TRENDING WAVE
Germany
17 days using the app
DSers replied August 16, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 19, 2023

Olivia was super helpful with my query! 100% would recommend this service again to anyone looking for help with DSer's!

SmartFeederz
United Kingdom
About 1 month using the app
DSers replied May 21, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2023

Fast und very helpful response. Thanks for supporting around the clock, even on the weekend!

Windelstaub
Germany
17 days using the app
DSers replied October 9, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 16, 2023

Krystal helped me out with my issues. Got everything sorted for me in no time. very fast to respond.

Snooze Doggy
United Kingdom
3 months using the app
DSers replied June 18, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team