Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

July 31, 2023

Serein, this person is absolutely AMAZING. solved my problem in 5 minutes. sent pictures and videos and already had the solutions. GREAT SERVICE!

Playtime Trends
United States
21 days using the app
DSers replied August 1, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 11, 2023

Excellent Conversation with Irene, answered exactly what I needed help with, and helped prevent possible further issues, 5/5.

Handy Dandy Auto Accessories
New Zealand
3 months using the app
DSers replied May 11, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 11, 2023

Very satisfied with the service I received from Iran!
Well done for the quick response and treatment

Petshoven
Israel
5 months using the app
DSers replied June 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2023

Gostaria de agradecer imensamente a atendente Alice, pela sua cordialidadde e excelente atendimento, que resolveu rapidamente um pequeno problema que tive. O Dsers é o melhor aplicativo de processamento de pedidos, principalmente pela eficiência e cordialidade de seus atendentes do suporte.

Encanto Decorações
Brazil
2 months using the app
DSers replied November 2, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 7, 2023

special for Krystal's "I'm highly satisfied with Krystal's excellent service! Their professionalism and dedication are impressive. I wholeheartedly recommend their top-notch support. Thank you, Krystal, for your exceptional assistance! "

CelestiaCraft Charms
Netherlands
2 months using the app
DSers replied September 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 20, 2023

Sylvia and Olivia solved all my issues. I'm a new user, they were very professional and have and showed me hight knowledge about the subjects.
Thanks!

My Casa Garden
Australia
About 1 month using the app
DSers replied August 21, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 13, 2023

Ann's support was invaluable to me. She went above and beyond in assisting me with a difficult situation and her kindness and professionalism were greatly appreciated. Ann took the time to listen to my concerns and provided me with the guidance and support that I needed. Her knowledge and expertise were evident and she made me feel heard and understood throughout the entire process. I cannot thank Ann enough for her help and I would highly recommend her to anyone seeking support and guidance. She truly made a positive impact on my life and I am so grateful for her assistance.

Car Display
Hungary
18 days using the app
DSers replied May 14, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 2, 2023

I was very satisfied with the support. I asked a question and after 5 minutes my problem was solution

MenSolutionsStore
Germany
4 months using the app
DSers replied June 4, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 15, 2023

Kylie Helped me a lot, excellent service! i was very Glad you helped me solve the problem tnx Kylie

DDesigns
Israel
About 2 months using the app
DSers replied July 16, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 25, 2023

very nice experience with Selena and it make my experience much more easy and the replay is very fast and helpful

GlowMind
Iraq
About 2 months using the app
DSers replied July 27, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team