Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 7, 2023

Great customer service from Krystal, she helped me connect aliexpress to dsers 10/10, thank you Krystal, really recommend this app for dropshipping

Atom Cubes
Mexico
5 months using the app
DSers replied June 8, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2023

Lucas was awesome!! Superb and super fast support

DigitalElectronicsShop23
United States
5 months using the app
DSers replied September 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 5, 2023

5 Thank you so much Neva, you've really helped me out and made my ball and chain look good and fast.

KebaShop
Canada
About 2 months using the app
DSers replied June 5, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 8, 2023

The app is very great and important!
Dsers have one of the best costumer service! Neva attended to me, was attentive and solved my problem in seconds!

weazy
Brazil
3 months using the app
DSers replied May 8, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 16, 2023

Fast response on live chat which is crucial if help is needed! Dsers have very helpful and kind supporters!

MOE
Poland
About 1 month using the app
DSers replied August 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 14, 2023

Outstanding app and outstanding customer support by Tiffany

asquaredstores
United Kingdom
3 months using the app
DSers replied October 15, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 6, 2023

The apps works perfectly and the support is very good, very fast.

ActionFiguis
Brazil
4 months using the app
DSers replied September 7, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 23, 2023

Great app, easy to use, there is nothing complicated about it, and the live chat support atr very friendly and very patient and helpfull!!!

GlowGlimmer
Israel
3 months using the app
DSers replied July 24, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 24, 2023

Outstanding Customer Support, they are patient, clear, & extremely helpful. I feel like an expert in mins!

megaspreecity
United Kingdom
7 months using the app
DSers replied August 27, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 24, 2023

The support was excellent! I'm new in Dsers and Olivia of the support team helpme to update the pricing rules!!! amazing :

Yoo Gadgets Domésticos
Mexico
8 months using the app
DSers replied June 28, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team