Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

September 5, 2023

Serein was of a great help and truly proved how valuable a great worker can be to derive better quality business!

ColdFire
United States
2 months using the app
DSers replied September 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 18, 2023

I recently experienced remarkable customer service from Isak, a live chat assistant at DSers‑AliExpress Dropshipping. His swift and professional response to my queries was truly commendable.

Isak showed exceptional understanding and patience in addressing my concerns. His responses were not only fast but also accurately informative, enabling me to continue my business activities seamlessly.

Moreover, his kindness added a personal touch to our interaction, making me feel truly valued as a customer. His deep knowledge about the service was evident, ensuring all my issues were satisfactorily resolved.

Without a doubt, Isak's excellent service earns a solid 5-star rating. His dedication, speed, and warmth set a new benchmark for customer service. Thank you, Isak, for the incredible support!

GreenPath Pioneers
Bulgaria
9 days using the app
DSers replied July 19, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 21, 2023

DSers is the best Dropship interface i´ve ever interacted with. Easy to handle and the online support is fast and effective!

MaCherrie2023
Brazil
4 months using the app
DSers replied August 23, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 29, 2023

Fast, professional, clear and positive, problem solved! Great service for dropshippers✅️ Thank you Krystal!

EasyPeasyLemonSqueezy
Canada
3 months using the app
DSers replied May 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 14, 2023

Bruna explained me in detail and was very nice. Overall I am satisfied with Dsers customer service. Thank you

comfihome.lt
Lithuania
4 months using the app
DSers replied June 14, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 3, 2023

I had Zoe, service was 10/10! Amazing. Helped me with so much. I forgot that there was live support and I clicked it. Responded in 1 MINUTE! THANK YOU FOR HELPING!

Working In Necessity
United States
3 months using the app
DSers replied July 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 6, 2023

Customer service is great I had a great time resolving my issues with Lucy on Dsers

Trendingo.in
India
4 months using the app
DSers replied September 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 4, 2023

excellent service everytime! Thank you Wendy for all your help :) You were extremely patient with all my requests.

BodyShifterz
Canada
29 days using the app
DSers replied August 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 23, 2023

Merci à Wendy qui a su répondre à mes interrogations rapidement. Service Client au top. Superbe application pour les e-commerçants.

lahalledesbambins
France
9 months using the app
DSers replied October 25, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 16, 2023

Fast response on live chat which is crucial if help is needed! Dsers have very helpful and kind supporters!

MOE
Poland
About 1 month using the app
DSers replied August 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team