Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 15, 2023

great support answers quickly

CYLOUETT
Philippines
3 months using the app
DSers replied October 16, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 24, 2023

Raphael was very helpful and fixed my problems with a stuck order in minutes! Good service and fast.

TeraStop
Denmark
2 months using the app
DSers replied July 25, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 16, 2023

Very happy with the respond I get from Tiffany
Was Very helpful , great service .. quick reply
Thank you very much

VAZER
United Kingdom
About 2 months using the app
DSers replied June 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 28, 2023

Alicia went above and beyond to help me with an issue mapping my product. Awesome service and super friendly

LUMINO
United States
3 months using the app
DSers replied May 29, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 6, 2023

Love this app, super easy to use, really quick importing with AliExpress, and Eden from customer support was fantastic and helped me fix an issue I was having in seconds. 10/10 app!

Stunnify
United States
5 days using the app
DSers replied September 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 16, 2023

pas mal

Filancia
France
About 1 month using the app
DSers replied December 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 3, 2023

I had Zoe, service was 10/10! Amazing. Helped me with so much. I forgot that there was live support and I clicked it. Responded in 1 MINUTE! THANK YOU FOR HELPING!

Working In Necessity
United States
3 months using the app
DSers replied July 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 22, 2023

Really satisfied with Eden's help today, I was in trouble and getting nervous but Eden answered to my questions as a real pro! Thank you so much buddy!

Adivina BCN
Spain
3 months using the app
DSers replied July 23, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 7, 2023

Had to have help with My login. Isak assisted me and had the problem solved quickly!
Very courteous !

youroutdoorexperience
United States
3 months using the app
DSers replied August 8, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 26, 2023

Zoe was very helpful. I am new to dropshipping and had made a fulfillment mistake that she was able to fix for me.

Apple Blossom Boutique
United States
2 months using the app
DSers replied April 26, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team