Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

August 16, 2023

Fast response on live chat which is crucial if help is needed! Dsers have very helpful and kind supporters!

MOE
Poland
About 1 month using the app
DSers replied August 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 16, 2023

great fast reliable service love the happy feedback from the team would recomended this to everyone dropshipping

Glow Light Co.
New Zealand
3 months using the app
DSers replied May 18, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 18, 2023

Zoe, the person who helped me was very attentive. Thanks a lot for the help. .

Magal Store
Brazil
5 months using the app
DSers replied May 21, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 26, 2023

Lucas resolved my issue in under 10 minutes, i am totally satisfied by the service

Nivocore
United States
16 days using the app
DSers replied September 27, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 12, 2023

good

ClearWinners
United Kingdom
5 months using the app
DSers replied November 13, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 24, 2023

Raphael was very helpful and fixed my problems with a stuck order in minutes! Good service and fast.

TeraStop
Denmark
2 months using the app
DSers replied July 25, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 25, 2023

Agradeço o atendente Rafael me deu muita atenção para solucionar meu problema muito prestativo no atendimento.

ClubDescontos
Brazil
Over 1 year using the app
DSers replied August 27, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 27, 2023

Isak is very helpfull,he solve all my query and issue very well.he is very calm during all the chat session, listen to my queries and solve them.

kandere
United States
12 months using the app
DSers replied May 29, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 14, 2023

so far so great responsive and clear with all explanations! good timing and helpful resources are provided

Copious Closet
United States
3 months using the app
DSers replied July 16, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 20, 2023

Lily was very helpful and solved my problem, thank you!

Ofertal Brasil
Brazil
About 2 months using the app
DSers replied September 24, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team