Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

May 29, 2023

very nice and helpful support has helped me with everything and we have my request I can recommend to everyone

Sunymoon
Germany
24 days using the app
DSers replied May 29, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 5, 2023

Estou muito satisfeito com o Dsers. Ele atende a todas a minhas demandas de forma rápida e fácil. Só elogios. Além do mais, precisei de suporte e fui super bem atendido pela Wendy, que me ajudou de forma rápida e prática, a resolver minha demanda. Parabéns pra empresa e parabéns para Wendy pela educação, cordialidade e competência!

ApTrecho
Brazil
7 months using the app
DSers replied September 6, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 20, 2023

24/7 chat is always very helpful whenever you have any questions/get stuck very good service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Must haves
United Kingdom
4 months using the app
DSers replied June 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 5, 2023

great support! you teached me how to correctly fullfill orders, and find/change other suppliers! thank you Minnie!

DashEye
Italy
2 months using the app
DSers replied July 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 28, 2023

I had a great experience, I was informed and educated, It really helped me and it was greatly appreciated.

Luxe 2 Low
United States
9 months using the app
DSers replied May 29, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 20, 2023

Sherry is excellent, answered all my current questions and my spur of the moment questions friendly and polite if requestable I would

Xcalls Adult Fashion
United States
Almost 2 years using the app
DSers replied May 21, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 16, 2023

Frindly customer service and quick responses from sherry and Alice. I love you sooooooo much

NA Watches and Jewellery
United Kingdom
4 months using the app
DSers replied September 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 12, 2023

Una is amazing! 100% recommend to work with her, thank you so so much for your kind words and the help

OAZIZ
Switzerland
3 months using the app
DSers replied July 13, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 5, 2023

Selena is the best in this service. Im a beginner and she made me my day doing everything dumb made for me!

Stined
Mexico
26 days using the app
DSers replied June 5, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2023

I want to extend my heartfelt gratitude to Catalina for her exceptional help in resolving some DSER-related issues. I couldn't be happier with her quick response and enthusiastic support. Her dedication and professionalism truly made a difference, and I'm incredibly thankful for her assistance!

XWATERMELON
United States
3 months using the app
DSers replied September 24, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team