Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

November 7, 2023

Nunca fui tão bem atendida por uma pessoa! O Lucas é super mega atensioso e manda as telas com o passo a passo todo, de forma que não tem como não conseguir seguir com o procedimento.
Além disso, o que ainda temos alguma dificuldade, ele faz pra nós. Simplesmente merece nota 1000000000 pelo atendimento dele. Maravilhoso!

Buloque
Brazil
4 months using the app
DSers replied November 8, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 8, 2023

The app is very great and important!
Dsers have one of the best costumer service! Neva attended to me, was attentive and solved my problem in seconds!

weazy
Brazil
3 months using the app
DSers replied May 8, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 26, 2023

A great app. Saves time and is easy to use. I had some questions and Sherry from the customer support helped me immediatley!

Mein Shop
Austria
3 months using the app
DSers replied July 27, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 7, 2023

Great customer service, all questions answered in a timely manner with accuracy and generosity, will continue working with this company.

FLY BUYS
Canada
3 months using the app
DSers replied August 10, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 3, 2023

Enthusiastic professional support team. Very easy to use

Atunx Jewelry
United States
5 months using the app
DSers replied October 4, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 13, 2023

Raphael was very helpful and well understood my problems. Provided solutions within seconds. Great experience

Petopia tudo para o seu pet
Brazil
About 2 months using the app
DSers replied August 15, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 17, 2023

A very good customer service, I thank Una who enlightened me well with her explanations and who solved my problems and questions.

DouxLinge
France
3 months using the app
DSers replied August 20, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 10, 2023

Wendy was extremely helpful and informative. As a newbie in drop shipping i got abit lost but Wendy clearly explained the process and fixed some errors i made :) Very hepful and quick response, no waiting around.
Thankyou!

Ozimmortal Techs
Australia
21 days using the app
December 10, 2023

Vivian , otimo atendimento, e obrigado pela agilidade em resolver meu problema.

Solutions Imports
Brazil
About 2 years using the app
DSers replied December 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2023

Lucy is great <3 <3 <3

Geepzy
Poland
6 months using the app
DSers replied December 3, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team