Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

May 28, 2023

I had a great experience, I was informed and educated, It really helped me and it was greatly appreciated.

Luxe 2 Low
United States
9 months using the app
DSers replied May 29, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 20, 2023

Sherry is excellent, answered all my current questions and my spur of the moment questions friendly and polite if requestable I would

Xcalls Adult Fashion
United States
Almost 2 years using the app
DSers replied May 21, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 16, 2023

Frindly customer service and quick responses from sherry and Alice. I love you sooooooo much

NA Watches and Jewellery
United Kingdom
4 months using the app
DSers replied September 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 12, 2023

Una is amazing! 100% recommend to work with her, thank you so so much for your kind words and the help

OAZIZ
Switzerland
3 months using the app
DSers replied July 13, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 5, 2023

Selena is the best in this service. Im a beginner and she made me my day doing everything dumb made for me!

Stined
Mexico
26 days using the app
DSers replied June 5, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 15, 2023

muy buen servicio la verdad! un 10

topmrk.co
Spain
3 months using the app
DSers replied December 17, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 29, 2023

5 Stars support! Thank you.

ViniPox
France
3 months using the app
DSers replied October 3, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2023

Good , helpfull and fast answer from Alice from service .

Halloween Market Store | Halloween Trend | Halloween Best Quality |
Austria
3 months using the app
DSers replied October 4, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2023

Thanks for fast respond and solution! Much appreciated, thanks! The solution was working and very friendly guy!

HudianoTech
Slovakia
3 months using the app
DSers replied June 27, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 10, 2023

Excellent customer service by Via to iron out technical questions!

SmartPets
Singapore
23 days using the app
DSers replied October 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team