Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

January 14, 2024

Agradecimento a Atendente Blanca
Atendimento Maravilhoso
Compreendeu a minha dúvida e
solucionou em segundos.
Obrigado

Genial-Bear
Brazil
5 days using the app
DSers replied January 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 28, 2023

Zoe was super quick to respond and helpful in answering all my questions. I just launched my drop shipping store and was new to how the fulfillment worked, but she guided me step by step! Thank you Zoe for calming my nerves and your help!

The Tribe of Lion
United States
15 days using the app
DSers replied July 31, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 27, 2023

Isak is very helpfull,he solve all my query and issue very well.he is very calm during all the chat session, listen to my queries and solve them.

kandere
United States
12 months using the app
DSers replied May 29, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 25, 2023

Awesome customer support, works perfectly. App works as described and is well integrated. I do recommend using it.

Frendry
Switzerland
About 1 month using the app
DSers replied July 26, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 3, 2023

I had Zoe, service was 10/10! Amazing. Helped me with so much. I forgot that there was live support and I clicked it. Responded in 1 MINUTE! THANK YOU FOR HELPING!

Working In Necessity
United States
3 months using the app
DSers replied July 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 16, 2023

Serein was very helpful and cooperative she helped me alot it was really nice to chat with her.. :)

My Store
Australia
About 2 months using the app
DSers replied September 18, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 22, 2023

Kristle is the best, She helped me to fix all the issues with my product’s variants. I added her into my store as staff and she fixed everything I asked for. Totally day savior.

Gill Port
United States
About 1 month using the app
DSers replied May 23, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 29, 2023

very nice and helpful support has helped me with everything and we have my request I can recommend to everyone

Sunymoon
Germany
24 days using the app
DSers replied May 29, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 20, 2023

Sherry is excellent, answered all my current questions and my spur of the moment questions friendly and polite if requestable I would

Xcalls Adult Fashion
United States
Almost 2 years using the app
DSers replied May 21, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 19, 2023

j'ai contacté le chat Dsers aujourd'hui. non seulement, ils sont très réactifs, mais ils m'ont solutionné mon problème en moins de temps qu'il en faut pour l'expliquer. Gros big-up bravo et merci à Irène de Dsers.

Idée Jouets
France
4 days using the app
DSers replied November 20, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team