Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

June 22, 2023

Thanks for fast respond and solution! Much appreciated, thanks! The solution was working and very friendly guy!

HudianoTech
Slovakia
3 months using the app
DSers replied June 27, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 10, 2023

Excellent customer service by Via to iron out technical questions!

SmartPets
Singapore
23 days using the app
DSers replied October 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 24, 2023

Outstanding Customer Support, they are patient, clear, & extremely helpful. I feel like an expert in mins!

megaspreecity
United Kingdom
7 months using the app
DSers replied August 27, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 3, 2023

great support from irine. app works very well too , syncs everything without problem, and calculates shipping accordingly

Glown
United States
2 months using the app
DSers replied July 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 22, 2023

Such a great support always . Isak was so attentive and helpfull in everything I have asked . Much appreciated, thanks.

Gadgetting
Cyprus
5 months using the app
DSers replied June 27, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 20, 2023

I am a new user of dsers, and I was helped today by Lucy to understand how to manage orders and deliveries. Despite my slowness to understand English she remained patient and courteous, and gave me answers to my questions.
Thank you Lucy!

LapinCalin
France
29 days using the app
DSers replied July 23, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 13, 2023

The support was very efficient, very friendly and above all very patient

TretHome
Mexico
9 months using the app
DSers replied September 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 7, 2023

Very helpfull and solved all my problem in just minutes! Really recommend this support very fast delivery

Casa Telias
Chile
About 2 months using the app
DSers replied June 8, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 25, 2023

Excellent communication, FAST answers. Zoe is really a talented person it was a pleasure asking questions to her! My problem got solved.

Giftful Hearts
France
7 months using the app
DSers replied May 25, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 21, 2023

Thank you, they helped a lot with how to deal with sending goods!

Bodies Zen
Poland
3 months using the app
DSers replied June 27, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team