Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

June 20, 2023

Se eu já gostava do DSers, fiquei impressionada com o suporte ! Estava sofrendo por 5 dias , tentando entender o que eu tinha feito de errado e ao pedi suporte ao Dsers fui atendida imediatamente e o Isak me acompanhou em toda a solução e tudo ficou resolvido.
Além de muito satisfeita, estou encantada!
Super recomento o Dsers

Dadivarte
Brazil
9 months using the app
DSers replied June 20, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 28, 2023

Equipe profissional. Atendimento na hora. Solução do problema. Parabéns, Dsers!

Andreas ShopWiki
Brazil
4 months using the app
DSers replied October 29, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 23, 2023

estou muito satisfeito com o atendimento da equipe do dsers ,solucionaram meu problema e foram muito atenciosos.

Prospex store
Brazil
7 months using the app
DSers replied August 25, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 1, 2023

Super application.

L'assistance est au top et répond très rapidement aux questions que l'on se pose.
Je recommande !!!

PureCycle
France
8 months using the app
DSers replied June 1, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 23, 2023

boa noite , gostaria de deixar bem claro aqui que o atendente chamado éden foi muito atencioso e conseguiu me ajudar resolver o meu problema muito rapido por sinal e bem claro

euquero.com
Brazil
9 months using the app
DSers replied May 23, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 26, 2023

Thank you Zoe for your top support.

Essentialsco.ch
Switzerland
12 months using the app
DSers replied May 29, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 10, 2023

Super atenciosa, resolveu meu problema muito rápido! Parabéns Muito obrigado mesmo de verdade ajudou bastante!

Clique Genial
Brazil
About 1 year using the app
DSers replied May 10, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 2, 2023

My experience with Catalina has been nothing short of perfection.
She is very well informed in her position of assisting those in need of help, kind, and above all her professionalism was top notch. Your company should be very proud to have someone like this handling your customer service.

Thank You - Monkey Business CEO

MONKEYBUSINESS
Canada
About 7 hours using the app
DSers replied September 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 18, 2023

O atendimento é OTIMO, muito rápido!!! Resolvi meu problema em menos de 30 minutos. A Lena foi uma ótima atendente, com paciência e simpatia me ajudou em tudo que eu precisei. Obrigada Dsers e Lena!

lojabobloom
Brazil
Over 1 year using the app
DSers replied May 21, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 31, 2023

Thank you Cynthia for all, you were quick to reply, and answered all my questions.
Thank you very much

Cat-love.fr
France
28 days using the app
DSers replied August 1, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team