Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

May 14, 2023

Support is very good and quick. I really thank you for support.

VitamixerCup
United Kingdom
About 2 months using the app
DSers replied May 14, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 24, 2023

Great service, fast and practical, just like mc donalt´s, very attentive assistant, solved all my problems.

Diamond Tech
Brazil
3 months using the app
DSers replied April 24, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 1, 2023

O app da Dsers é essencial e facilita muito! O atendimento do suporte da Cynthia foi ótimo! Ele alem de otimizar o nosso tempo, tem um ótimo suporte.

CarOne
Brazil
Over 1 year using the app
DSers replied August 2, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2023

Merci a Chris pour son aide précieuse ! Excellent service, courtois et professionnel, que demandé de plus ! Encore une fois : Merci !!!

WatAirScent
Canada
2 months using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 6, 2023

I am really pleased with customer service. Jully is the best:)
Also, really nice app, highly recommended

LiT
South Korea
14 days using the app
DSers replied July 6, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 31, 2023

Lucas was so helpful! I explained to him my issue and he helped me solve it right away.

Crioni
United States
40 minutes using the app
DSers replied November 1, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 17, 2023

Great fast service,thx you Isak

droanshop
Belgium
About 2 months using the app
DSers replied September 18, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 4, 2023

Gracias a la información que la me dio Lily mi consulta a quedado resuelta, espero que para la próxima consulta me atiendas tu también Lily. Gracias

kamivashop
Spain
4 months using the app
DSers replied July 4, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 28, 2023

Alles wurde bestens geklärt. Ich bin sehr zufrieden mit dem Service von Jully.
Vielen Dank

my-schwan.de
Germany
6 months using the app
DSers replied October 29, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 8, 2023

Não só melhor APP como também o melhor suporte sem a menor sombra de dúvidas.
Digo e afirmo !! A atendente, IRENE além de ser super atenciosa com meu problema, foi super rápida em responder e com a melhor intenção.
Conseguiu me ajudar com poucas informações necessárias
Vou até salvar aqui para que se precisar novamente e recomendo fazerem o mesmo !!

KIngdows Store
Brazil
6 months using the app
DSers replied August 10, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team