Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

May 30, 2023

Olivia was very helpful in answering my questions. I am new to dropshipping so i needed a little assistance and she was very helpful. Thank you!

Blissful Her
United States
15 days using the app
DSers replied May 30, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 3, 2023

The service is fast and they know how to locate the problem.

nuquefresh®
France
13 days using the app
DSers replied September 5, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 2, 2023

Très bonne service a la clientèle: rapide et efficace .
J'ai vraiment bénéficier d'une assistance sans faille avec le set up de DSers et se sont même assuré que tout fonctionne a merveille avec ma boutique.
Encore merci Zoe.

Jouvence Store
Canada
4 months using the app
DSers replied June 4, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 26, 2023

Lucy fue una gran ayuda para resolver todas las dudas y problemas que me fueron surgiendo con Dsers.

TastyMundo
Spain
3 months using the app
DSers replied August 27, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 12, 2023

Hoje estava com dividas sobre a minha primeira venda, entrei em contato e a Selena em poucos minutos me explicou e ensinou o passo a passo de como tenho que fazer, para o processos de finalização de vendas no DSers, muito agradecido pela ajuda e suporte.

DELTA
Brazil
6 months using the app
DSers replied July 13, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 17, 2023

Precisei do suporte e me atenderam extremamente rápido. O atendente Chris foi muito atencioso e preciso. Nota 10. Excelente suporte e excelente serviço.

Brasiship
Brazil
8 months using the app
DSers replied August 20, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 3, 2023

I talked to Alice, really satisfied!

RLCV Store
Italy
2 months using the app
DSers replied November 5, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 10, 2023

Very nice and good choice to reach your target in sales
Customer Service professional and solve very fast

Adorn
Saudi Arabia
4 days using the app
DSers replied May 10, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 6, 2023

Bruna

Happycat
France
About 2 months using the app
DSers replied December 7, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 29, 2023

Holly was great!!! She helped answering all my questions very quickly. That was very helpful. Thanks!

Smirks&Smiles
United States
10 days using the app
DSers replied June 29, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team