Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

November 5, 2023

A suporte foi muito rápida, direta e gentil. Estou surpreso com a qualidade do serviço e rapidez entregue. Tive algumas dúvidas, mas todas foram sanadas, graças a Wendy.

Minha loja
Brazil
3 days using the app
DSers replied November 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 3, 2023

I recently had the pleasure of experiencing top-notch customer support from Cynthia, and I must say, she truly went above and beyond to ensure my satisfaction. Her exceptional skills and genuine dedication to resolving my issues left me thoroughly impressed.

From the moment I reached out to Cynthia for assistance, she displayed a remarkable level of professionalism and empathy. She patiently listened to my concerns and took the time to understand the intricacies of my situation. Her attentiveness and active listening skills made me feel valued as a customer, fostering a sense of trust and reassurance.

ModernEdge™ Jewels
Australia
19 days using the app
DSers replied July 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 25, 2023

great service they responded quick

IJProducts
United States
3 months using the app
DSers replied September 27, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 10, 2023

Fui muito bem atendido pela Irene, resolveu meu problema em questão de segundos, e não só isso. A Irene me deu instruções de como evitar que a situação se repete-se. Obrigado!

Primo Planet
Brazil
12 months using the app
DSers replied July 11, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 6, 2023

I am really pleased with customer service. Jully is the best:)
Also, really nice app, highly recommended

LiT
South Korea
14 days using the app
DSers replied July 6, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 10, 2023

Incredible service from Krystal. She was able to solve my problem in a very short time, thank you very much for the help :)

DigiStore4U
Sweden
9 days using the app
DSers replied May 10, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 19, 2023

Merci à Tiffani, pour son super service, le service à la clientèle est vraiment super et très rapide !! Merci à Dser

Approuvé par Maman
Canada
7 months using the app
DSers replied May 21, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2023

very quick response, I recommended to use this app

Ma boutique
France
3 months using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 12, 2023

Lily was very quick to respond to my question and she explained everything perfectly. I am very satisfied with the service.

RSquared
United States
About 1 month using the app
DSers replied August 15, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 7, 2023

Cynthia uma ótima profissional, muito querida, atenciosa e paciente, faz seu trabalho com maestria, muito obrigado pelo seu trabalho Cynthia!

DropMart
Brazil
3 months using the app
DSers replied October 9, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team