Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

November 20, 2021

J'aime tellement cette application, c'est tellement facile de remplir les commandes ! Et Jessica du support était très serviable et très gentille ! je ne peux que recommander !!

Zzala™ | Lamp to kill mosquitoes indoors
Italy
Over 1 year using the app
DSers replied November 21, 2021

Hi Zzala™ | Lamp to kill mosquitoes indoors,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

February 3, 2021

DSers is a great app! You can count on their support if u have any problem, They answered very quickly :D

POCKET PRINT
France
Over 1 year using the app
DSers replied February 4, 2021

Hi POCKET PRINT,

We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2022

Atendente irene me ajudou me atendeu super rápido, além disso resolveu o que eu estava precisando!!!

Fyora - Tudo que você merece agora!
Brazil
Over 1 year using the app
DSers replied November 13, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 13, 2022

Started using DSer after Oberlo migration. UI can be improved on greatly, its quite messy at the moment. However, the product is great! No big issues, everything runs smoothly. Support is also really good, super responsive and helpful. Loved it

Otaku Cat
Singapore
Over 1 year using the app
DSers replied July 13, 2022

Hi there

Your review is highly appreciated

Thank you for sharing your great experience here! Your review will help us to optimize DSers. We hope to help more dropshippers grow their business. become forever more convenient and help you reach new heights. Thi will always be our top priority.

DSers Team

July 18, 2023

Great app. The best one for dropshipping easily. And great service if you need help! Thanks Selena !

Gode Toi
France
About 1 year using the app
DSers replied July 19, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 3, 2023

Suporte 100%. Sempre atendem muito rapido e tentam te ajudar de todas as formas possiveis! Thank you Myra!

Casa Multicoisas
Brazil
Over 1 year using the app
DSers replied April 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 26, 2023

I was setting up my shopify store and encountered a problem not knowing how to spilt the products and group different variants from different suppliers into one product. Seek help form Dsers and redirect me to FB Messenger. Agent Edan demonstrated his professionalism to help me to understand those configuration in a minute with step-by-step screenshot support. Thank you Edan for your help. You are my life-saver. ❤

Ideas from Julieta
Hong Kong SAR
7 months using the app
DSers replied August 27, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 13, 2023

Great customer service! I had the pleasure of Olivia taking care of me and she helped me fix the issue with Whitelist lable apearing in my settings! Also, I adore the application due to its extensive range of products and its effortless and effective usability!

Zoopyzoo
Lithuania
9 months using the app
DSers replied August 15, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 15, 2022

Running several Shopify stores. Has some trouble with the migration from oberlo to DSers, but Levi helped me straighten it out right away. Great service!

Darling Baby Comfort
United States
Over 1 year using the app
January 24, 2023

DSers est une superbe application. J ai eu un souci avec ma première commande, je ne savais pas comment m y prendre ma cartographie n'est pas correcte. Et Aurora m as guider pour tout arranger en 2 min, avec de très bonne explication.
Très réactif explication au top avec capture d écran. Très très content gros merci Aurora.

hijabisrae
France
Over 1 year using the app
DSers replied January 25, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team