Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 3, 2023

Cynthia FOI MUITO PRESTATIVA, ME AJUDOU EM TODAS MINHAS DUVIDAS! OBRIGADO, RESOLVEU MINHAS QUESTOES DE UMA FORMA BEM SIMPLES PRA QUE EU PUDESSE ENTENDER!

Contine Store
Brazil
8 months using the app
DSers replied June 4, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 16, 2023

Una foi super solicita e eficiente quanto eu estava tendo problemas para alterar a moeda BRL ao dsers. Investi bastante tempo tentando resolver o problema sozinho antes de entrar em contato com o suporte, porque pensei que seria uma dor de cabeça tentar fazer com que eles ajudassem, mas estava errado! Fiquei satisfeito ao resolver meu problema com agilidade usando a função de chat do messenger. Una me enviou capturas de tela e acompanhou meu progresso. Eu deveria ter entrado em contato desde o início, poderia ter me poupado muito tempo e dor de cabeça. No final, Una resolveu o problema em menos de 10 minutos. Esta foi a melhor experiência de atendimento ao cliente que eu recebi de uma empresa de tecnologia. Gratidão Una e DSers!

Utex
Brazil
26 days using the app
DSers replied September 18, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 27, 2023

Merci à Ralla, qui a répondu rapidement et de façon efficaces à mes questions !

PurrAndPet
Canada
About 2 months using the app
DSers replied November 29, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 29, 2023

Parabéns ao suporte! atendimento super rápido, me ajudou em tudo que precisava. Super indico. Fui atendida pelo Holly (em português) fez um ótimo trabalho!

SuaLoja OnLine
Portugal
10 months using the app
DSers replied June 29, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 13, 2023

Muito bom, tem várias ferramentas e opções para ajudar em tudo e eles tiram suas dúvidas e até te mandam prints de como fazer o que você tem dúvidas!

Donna Vitrines
Brazil
About 2 months using the app
DSers replied August 15, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2023

isak is the best and fastest guy!! thank you very much for everything !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

An1meStore
Greece
3 months using the app
DSers replied June 27, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 9, 2023

Thanks, Krystal! Thanks for clarification and answering my concerns. You are great customer service ever!

Shopinisters
Saudi Arabia
4 months using the app
DSers replied May 9, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 16, 2023

Estava com um grave problema ao tentar vincular o Dsers a minha loja do shopify, mas entrei em contato com o suporte pelo messenger e a atendente Minnie me salvou, ela me orientou passo a passo e teve toda a paciência comigo até conseguir resolver, muito obrigado mais uma vez Minnie, que Deus te abençou e continue sendo essa profissional excelente.

IDEAL SENSA Virtual Shopping
Brazil
2 months using the app
DSers replied June 18, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 26, 2023

Atendimento rápido, me ajudou com meus problemas, agradeço o atendimento do atendente. Atendimento muito bom

Inova Casa Brasil
Brazil
3 months using the app
DSers replied August 27, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 9, 2023

Atendimento excepcional da atendente Olivia, que com presteza, agilidade e muita paciência respondeu a todas minhas perguntas.
Muito satisfeito com este serviço.

Via Universal
Brazil
About 1 year using the app
DSers replied May 9, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team