Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

January 27, 2021

I really like how Dsers works, I've been using it for over a year and I've never had any problems :) It is very easy to configure and use the application. DSers make working in the store a lot easier I recommend

UauTop
Brazil
Over 1 year using the app
DSers replied January 27, 2021

Hi UauTop,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 9, 2021

First time I needed support and Meena attended me very quickly and solved my problem in record time! Love it!

Universo Utopia
Brazil
Over 1 year using the app
DSers replied July 11, 2021

Hi Universo Utopia,

Thank you for your review. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 16, 2019

Excelente app! Torna a vida do Dropshipper muito mais prática! Usei o concorrente Oberlo por anos e migrei recentemente para o Dsers, que me fez poupar certa de 2 horas de trabalho diariamente, somente com a automação e o pagamento em massa que se pode fazer! Obrigado!

Brasil Ofertas
Brazil
Over 1 year using the app
February 25, 2021

Le Support répond dans les 2 min sur messenger pour vous aider ! c'est la première fois que je vois ça ! en plus l'application est excellente ! rien à redire. Merci à Violet de l'équipe support !

Boobs-Beauty
France
Over 1 year using the app
DSers replied February 25, 2021

Hi Boobs-Beauty,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited December 5, 2023

I had some road blocks on the supplier changing SKUs and lost connection to the products, the agent on the chat was very helpful sending screenshots and steps, problem fixed

frostboiler
Netherlands
Over 1 year using the app
DSers replied May 11, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 20, 2022

I used this app to help me track down a problem I couldn't figure out on my own. I used direct messaging and had someone on within 2 minutes and we were able to push my order to the proper supplier.

EOVLLC
United States
Over 1 year using the app
DSers replied July 20, 2022

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!

DSers Team

September 27, 2023

I’m great full for the assistance I received from July, I provided all the information that was required and I was assured that everything would be taken care of, so as of right now I’m very satisfied with the resolution and will update once it has been resolved/refunded.

My Store
Canada
About 2 months using the app
DSers replied October 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 5, 2019

Really good app and best choice from the other competitors !
Very convenient for dropshippers, good job !

voyage-accessoires
France
Over 1 year using the app
March 25, 2023

Very awsome support team. Sherry was the who helped me. Very good at the job and with our troubles. Not only helped me but taught how to do it differently in the future to avoid my issue.

blackrosetactical
United States
Over 1 year using the app
DSers replied March 27, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 27, 2021

Great app. Very good customer support with sharp people that can grasp problems quick and solve them even quicker. Catherine helped me a lot today and was very fast and nice. Thanks and great work!

EUONIA
Germany
Over 1 year using the app
DSers replied June 27, 2021

Hi EUONIA,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team