Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

August 13, 2023

Muito bom, tem várias ferramentas e opções para ajudar em tudo e eles tiram suas dúvidas e até te mandam prints de como fazer o que você tem dúvidas!

Donna Vitrines
Brazil
About 2 months using the app
DSers replied August 15, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 9, 2023

thanks you for lucy for the good help support , you're the best . help me to found all the mistake i have

Lamodesiles
France
9 days using the app
DSers replied May 9, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 21, 2023

Selena é uma ótima trabalhadora! Me ajudou demais e espero que todo o trabalho duro seja reconhecido. :)

Goob
Brazil
Over 1 year using the app
DSers replied August 23, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 20, 2023

i apriciate Bruna customer help service is the best customer support I have seen in the minimum last 6 months

Bonitta - Lenjerie
Romania
3 months using the app
DSers replied May 21, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 3, 2023

Merci à Zoe qui a répondu à mes questions très vite service client impeccable.
Ma connexion avec le service client a même pas prix 5 minutes.

Dajbusiness
France
4 months using the app
DSers replied August 6, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 1, 2023

SUPORTE OTIMO E HUMANIZADO POIS ESTAMOS TODOS CANÇADOS DE ROBOS, RECOMENDO MUITO A DSers PRINCIPALMENTE PARA BRASILEIROS INICIANDO AGORA EM MODALIDADES DE VENDAS ONLINE ! VOCES SÃO NOTA MIL !

Accessod
Brazil
2 months using the app
DSers replied August 4, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2023

Merci a Chris pour son aide précieuse ! Excellent service, courtois et professionnel, que demandé de plus ! Encore une fois : Merci !!!

WatAirScent
Canada
2 months using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 1, 2023

Eden was really nice

Cloudgets
Denmark
3 months using the app
DSers replied September 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 17, 2023

DSers is really a great app with great support. I reached out via live chat and Selena responded within 2 minutes. I deleted a variant to replace it with others and that caused issues fulfilling old orders. Selena helped me and within 5 minutes my problem was fixed! This is such a great app for fulfilling orders via Aliexpress and creating custom bundles/variants. Definitely recommend and shout out to Selena!

Avelity
United States
About 21 hours using the app
DSers replied July 19, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 7, 2023

una ayuda exelente en todos los pasos que le e pedido a Cynthia muy simpatica
gracias por toda la ayuda y espero volver a contactar con usted

onlinetechnology
Spain
4 months using the app
DSers replied September 11, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team