Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

November 17, 2023

great

Manevate
United Kingdom
2 months using the app
DSers replied November 19, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 29, 2023

Very fast response, everything is clearly explained, thank you Isak)

Home Light
Kazakhstan
2 months using the app
DSers replied May 29, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 7, 2023

Contacte con soporte porque soy nueva en este mundo, y me atendió Zoe de la mejor manera posible, resolviendo todas mis dudas y de manera muy rápida, eficaz y amable. Muy contenta con su ayuda, ya que no tenía ni idea de como resolverlo.

Mi tienda
Spain
5 months using the app
DSers replied September 11, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 28, 2023

Chris and the support team in general is very eager to assist people (me). Very good customer service and great app overall

Rugys
United Kingdom
2 days using the app
DSers replied October 3, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited June 4, 2023

Un service client impeccable ! Je recommande Super application, facile à utiliser; N'ayez crainte, vous pouvez télécharger l'application sans problème.

Innovibe™
France
About 1 year using the app
DSers replied June 4, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 10, 2023

very quick response, I recommended to use this app

Ma boutique
France
3 months using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2023

Muito bom, ótimo atendimento e sistema automatizado.

Shauna
Brazil
About 1 year using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 11, 2023

great customer service

NEWRIZZ.COM
United States
2 months using the app
DSers replied October 15, 2023



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 26, 2023

Gostaria de agradecer o apoio da Olivia, por todo apoio técnico e resolução no atendimento. Além de ser super prestativa e amável. Muito obrigado pelo apoio Olivia. Sucesso para você!

Archange Guerrier
Brazil
4 months using the app
DSers replied July 27, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 6, 2023

Best app in the world

ArtKarimStore
Italy
26 days using the app
DSers replied November 7, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team