Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 8, 2023

Muy atencionsa e agil, la atendente Isla.

Garage Arts
Spain
13 days using the app
DSers replied November 9, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 24, 2023

bana yardımcı olan bir kişi vardı gerçekten ona çok teşşekür ederim işi iyi yapana bir insan

Vavasstore
Türkiye
3 months using the app
DSers replied October 25, 2023

Hello,
Thank you for your review.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

October 24, 2023

Je tiens à remercier Holy et Isak pour leur professionnalisme et leur courtoisie

Store
France
3 months using the app
DSers replied October 25, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 29, 2023

Acabei de ter um problema com mapeamento, acionei o suporte e o atendente Chris foi ótimo(a), resolveu de forma rápida e clara, explicando o motivo do erro!! Parabens Chris

Achei Descontos
Brazil
3 months using the app
DSers replied August 31, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 12, 2023

Ótimo atendimento, nota 10! Principalmente do Isak. Sempre resolve meus problemas extremamente rápido.

mundomiauauau
Brazil
4 months using the app
DSers replied June 12, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2023

Não estava conseguindo disponibilizar os produtos na loja virtual e a Irene fez um excelente trabalho em me instruir, atendimento rápido e eficiente.

Virtu Brasil
Brazil
4 months using the app
DSers replied September 18, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 8, 2023

Eu precisei de Ajuda e o suporte atravez da pessoa de Tiffany me ajudou e solucionou meu problema

Br Belo
Brazil
4 months using the app
DSers replied September 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 24, 2023

Bonjour
Merci infiniment pour l'excellente collaboration et réponse aux questions, le service a été rapide et efficace ! Diana

Dicasart
Canada
4 days using the app
DSers replied August 27, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 31, 2023

Atendimento excelente, atencioso, eficaz, rápido agradeço a melhor atendente Sherry. Vc e excepcional.

Naldinho shop
Brazil
About 1 month using the app
DSers replied November 1, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 23, 2023

wendy

Hanay studio
United Kingdom
3 months using the app
DSers replied October 25, 2023

Hi,

We are happy that you enjoy our customer service team as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team