Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 24, 2023

Excelente! Falei com a atendente Emma, muita atenciosa, resolveu meu problema rapidamente e com bastante atenção!

Loja Evoluir
Brazil
About 1 year using the app
DSers replied April 24, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 22, 2023

Un très grand merci à Barrett !! Qui a été efficace, rapide, et a su comprendre et résoudre mon rapidement! Merci beaucoup!

Ma Pierre Naturelle
France
About 1 year using the app
DSers replied April 22, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 13, 2023

Lieber Arwen, Du bist einfach höchste Klasse und Spitze... Ich empfehle Dich wärmsten weiter, Du hast mir echt aus der patsche geholfen. Vielen Dank.

BestTrandyShop
Germany
10 months using the app
DSers replied July 16, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 24, 2023

Boa plataforma, funciona bem e o suporte é bom e rápido tbm!!! Nunca tive probemas com o Dsers, bom trabalho.

Rockerz Jewelry
Brazil
About 1 year using the app
DSers replied April 24, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 20, 2023

Estava tendo muita dificuldade em "mexer" corretamente no DSers, e obtive uma orientação paciente e clara, da atendente Lily, sanou todas as minhas dúvidas. E ainda me ajudou a solucionar o problema.

Suprema Mega Store
Brazil
21 days using the app
DSers replied June 20, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Thank you for your support Vivian :) great support

Kaimboo
Italy
1 minute using the app
DSers replied April 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2023

Via était très rapide à répondre et a effectué toutes les démarches nécessaires pour débloquer mon souci. Je suis satisfaite ! Merci.

Zelova
France
About 1 month using the app
DSers replied September 25, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 4, 2023

Isak pudo resolver mis problemas al instante, y con una excelente disposición y un muy buen trato. muchísimas gracias isak.

unltdgifts
Chile
7 months using the app
DSers replied August 6, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 2, 2023

Pela primeira vez usando o suporte, fiquei encantada com a gentileza da atendente, fui atendida pela Lena, resolveu meu problema de maneira rápida

VitalImperial
Brazil
12 months using the app
DSers replied May 2, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 1, 2023

Olivia war sehr kompetent und hilfsbereit. Sie konnte mir auf Deutsch weiterhelfen und mithilfe von Screenshots mir aufzeigen wie ich in Zukunft besser arbeiten kann. Vielen Dank Olivia!

WREAZ
Switzerland
7 months using the app
DSers replied August 2, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team