Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

May 6, 2023

Recebi um ótimo atendimento. Resolveu todos os meus gargalos e sanou todas as duvidas.
Atendente prestativo e atencioso...

Loja Kaestou
Brazil
7 months using the app
DSers replied May 7, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 2, 2023

A atendente Alice reolveu meu problema com rapidez e praticidade.
Recomendo sempre.

Easy Evolution
Brazil
About 2 months using the app
DSers replied September 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited May 9, 2023

Gracias , a la Srta Irene muchas Gracias es la mejor muchas gracias.. GRACIAS
.
Atte, Cesar Navarro

TRIBU STORE
Chile
7 months using the app
DSers replied May 10, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 30, 2023

Excelente atención de ayuda al cliente
He usado esta aplicación pocos dias y he tenido la ayuda de los asistentes todo el tiempo. Recomendable

Casa Asia
Chile
2 months using the app
DSers replied September 3, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 4, 2023

J'ai sollicité Isak pour une tâche à effectuer entre DSers et aliexpress et il m'a beaucoup aidé. Merci beaucoup Isak pour votre aide :)

RANDO LADY
France
7 months using the app
DSers replied May 4, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 18, 2023

Tôi rất hài lòng về sự hỗ trợ của Rin, hôm nay rin đã giải quyết cho tôi được rất nhiều vấn đề, hy vọng lần sau có vấn đề bạn ý sẽ tiếp tục hỗ trợ tôi.

Cucinafair
Vietnam
3 months using the app
DSers replied August 20, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 24, 2023

Excelente Serviço e ótimo atendimento ao cliente. Recomendo!
Já agora, agradeço o ótimo atendimento prestado pela Lena.

Justbrutech
Portugal
7 months using the app
DSers replied April 24, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 30, 2023

Après mauvaise manipulation sur l'application, je remercie Krystal pour son aide précieuse. Des explications très rapide et qui m'ont beaucoup aidé. merci

Petit Shaa
France
6 months using the app
DSers replied May 30, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 4, 2023

Holly a été parfaite très réactive, très professionnelle , elle a régler mon problème en quelques minutes à peine. Franchement service excellent grande qualité, rapide et profesionnel. Merci encore Holly :)

oxcelo
France
39 minutes using the app
DSers replied September 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 29, 2023

Mi e stato risolto un problema in tempi record grazie a Serein, non pensavo mi rispondessero e tantomeno risolvesse il problema in cosi breve tempo...bella squadra

OLD LAB
Italy
About 2 months using the app
DSers replied August 31, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team