Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

February 19, 2024

"Lennon"who solved my problem with my dsers account was very helpful and professional, I appreciate it alot , many thanks to your team!

SniffleSnake
Sweden
21 days using the app
DSers replied February 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 25, 2024

Raphael, provided a great service when i was in need of it. thanks a much.

Pet Paradise Gear
Canada
About 1 month using the app
DSers replied March 27, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 24, 2024

i like how quick they are with the response. Wendy was awesome, she helped me with my account in less than 5 minutes.

District Sunday
United States
About 1 month using the app
DSers replied February 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 29, 2024

Irene was very helpful and solve my problem very quickly! Many thanks

Phone Lovers
France
2 months using the app
DSers replied March 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 29, 2024

Perfect help !

Easy and fast !

Thanks to Adele!!

Thanks for everything !

Motus BV
Belgium
2 months using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 18, 2024

Krystal was very helpful and patient with me. She even gave me additional information that I did not originally think to ask about. Thank you again!

Nomi's Little Chefs
United States
4 days using the app
DSers replied March 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 20, 2024

Hello Cynthia, I want to thank you for the great service you provided me that night!

Thank you very much!

Hazz
Brazil
About 1 month using the app
DSers replied March 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 7, 2024

Very good application, everything is very intuitive!
A big thank you to Olivia for the clarity of her answers, her speed and her courtesy!
I'd definitely recommend this app

MEN'S POWERS
France
About 2 months using the app
DSers replied February 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 17, 2024

I needed assistance with my store set up and I was assisted promptly and I got all the guidance and help I needed. The service was great and the operator went the extra mile to help me.

partyjeans
Australia
9 months using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 21, 2024

sandy really help me out BIG time!!! thank you so much for taking your time to make sure i fix my issue... thanks alot

Better Homes Club
United States
8 days using the app
DSers replied February 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team