DSers‑AliExpress Dropshipping , 15,787 reviews
I think Dsers it's kind of hard to figure out, a lot of information, but it seems ok. I liked Oberlo better, was more clean and clear. I'm still trying to figure it out. Hope gets better and more accessible. Got help from Meena today, she was fast, kind and communicative, appreciate it.
Updated Review. as previosuly 1 star but now upto 3 Stars. The developers are working hard and actually taking note on suggestions and faults which Is great news and very noticeable.
There's now only 2 Issues that I don't like. 1. If you already had an established store prior to the migration from Oberlo to DSers then it is hard to apply the pricing rule to old products. Applying to new products is easy but old ones not so much.
2. I were not limied with how many ites I could sell on Oberlo whereas on DSers you must pay to sell more which Is quite steep considering we are already paying for Shopify each month and the extra payment is not welcome. You can not add many items on the free plan. Other than those 2 Issues I would give it 5 stars. Well done to the development team for working on the app and the Issues.
Hello The Furry Bunch,
Thank you for taking the time to leave such a detailled comment, it's really useful to us to hear what people like, and what they don't like.
We understand that DSers works a litlle differently compared to Oberlo, and we are trying to adapt as much as possible.
We'll release new features, and modify existing one in the near future to make sure that we improve our merchants experience.
Please don't hesitate to provide more suggestions on what we should change/add/improve.
I was advised to switch to DSers because Oberlo was shutting down. So I migrated & now all of my pricing is messed up. I have spent the last 2 days trying to figure out how the pricing works as I sell in AUD. Now I have just discovered I can't include shipping costs when I import & push to my store. I have to average them out using my pricing rules ! Oberlo could add shipping with no problems. Even searching for products on AliExpress is hopeless.
I just migrated my store to this app. I really like how it allows for bulk ordering and Tang was extremely helpful in navigating how to do this. There are som glitches in the system but overall works really well.
Muito bom o aplicativo, me ajudou bastante e o suporte é muito eficiente, resolveu meu problema rapido
Hi Dallas Multishop,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
Customer supports helps right away but always begs for reviews. Kinds gets annoying even after a hour they will still beg you for reviews.
Hi Unnecessary Things,
Thank you for your review! We apologize if you felt pushed to leave a review, we like to get proper feedback from our users. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
hello thank you.for first experience is´t not easy to conclued a command.so a little is always welcome.
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
i still didnt use this app i had a problem with importing all my products from shopify,but the support team is good Catherine had anwsered all my questions thanks
Thank you for your review of our customer service. DSers' customer service team is always here to help you in every way we can. We will continue working hard to develop our app to further improve users' dropshipping experience. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
It would be a nice app, but you can't handle it on a mobile phone. There is no zoom or focus or scrolling possible in some areas. Thats sad, makes it pretty useless if I need a desktop to process an order. Tried it with different browser and even a desktop version on my phone. But I don't get to the area I want, the focus stays the same, inside an unwanted area, and there is no scrolling and zooming possible.
Hi Pure Bracelets,
We really appreciate your review of our App. We will take your suggestions into consideration and develop a more mobile-friendly version! We are grateful that you took the time out to leave such a thorough comment to us. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!
Suporte muito bom, atendimento e plataforma muito bom.
Resolve sempre nossos problemas. Parabéns …..
Glad to learn that your problem was solved! We will continue making sure to provide an excellent service. Don't be hesitate to contact us again if you have any questions Happy dropshipping with DSers!