Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

January 2, 2020

NOT user friendly! This app is just a waste of time, app not recommendable. I uninstalled the app right away.

Swarovkies
Philippines
7 minutes using the app
DSers replied January 2, 2020

Hi, we are sorry that you are facing issues. We accessed to your account but didn't find any potential issue. We provide free online customer service to help you out. Please feel free to contact. Any detailed information would be very helpful for us to improve.

February 16, 2020

horrível! sistema nestes 3 dias com problemas e ninguém faz nada e tive que criar esta loja para revisar!

LightKirad-note
Japan
2 minutes using the app
DSers replied February 17, 2020

Hi there! Sorry that you are having issue with DSers. There is some bugs with Messenger recently. If you do not get replied from our support, please contact support@dserspro.com to give us a feedback. Hope it's helpful to you.

January 13, 2024

EleksTube IPS Global by EleksMaker
Japan
20 days using the app
DSers replied January 16, 2024

Hi there
Thank you so much for taking the time to leave this rating.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

September 10, 2023

RAUBOO
Armenia
1 day using the app
DSers replied September 11, 2023

Hello,

Thank you for leaving us a rating.
We would appreciate it if you could give us some details and tell us what we should change or improve according to you. Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team