DSers‑AliExpress Dropshipping , 24,606 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    24K
  • 1% of ratings are 4 stars
    295
  • 0% of ratings are 3 stars
    43
  • 0% of ratings are 2 stars
    34
  • 1% of ratings are 1 stars
    143
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 24, 2023

Das Problem ist hier der Versand. Man fügt ein Produkt hinzu und erfährt dann später das gar nicht die Möglichkeit besteht nach Deutschland liefern zu lassen. Viel Arbeit, verschwendete Zeit und Ärger. Nur durch eine Testbestellung konnte ich das herausfinden. Ich lösche diese App obwohl ich mir mehr versprochen hatte.

Body Soul Reflection
Germany
2 days using the app
DSers replied April 24, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Your supplier issue may have been caused by the fact that the supplier you selected don't have the certification of Environment evaluation as the Germanic government requires.

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

September 17, 2022

All in all a good app, but can only find simlar products what I am searching for, and not the excat product I want to have. I found a good supplier with a good product on Aliexpress and all I just want is to import the product to my store, but cant find it on Dsers.

Flurino
Austria
About 7 hours using the app
DSers replied September 19, 2022

Hello Flurino,
Thank you for your review, we appreciate all feedback.
You can easily import the product you found on AliExpress to DSers with one click. As for the similar product, we try to give you some alternatives to the products you like, which will potentially have lower prices.

Please let us know if you have some ideas on how we can improve things!

DSers Team

January 10, 2024

wfashionking
United States
About 1 hour using the app
DSers replied January 15, 2024

Hi there,

Thank you so much for taking time to leave this feedback to us.
Would you mind reaching out to us with more details about your situation?

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

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