Reviews (5,479)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the dropshipping process with features like bulk order processing, supplier mapping, variant syncing, and automated order fulfillment. It simplifies product importing and order management, saving time and enhancing efficiency. The user-friendly interface and reliable performance are notable, along with exceptional customer support praised for responsiveness and effective communication in resolving issues quickly.

January 25, 2026

DSers is an excellent dropshipping tool that makes order fulfillment fast and easy. The automation features save a lot of time, especially bulk order processing and supplier mapping. It integrates smoothly with Shopify and AliExpress, and the interface is beginner-friendly. I also like how it helps manage multiple suppliers and track orders efficiently. Overall, DSers is a reliable and powerful solution for anyone serious about scaling a dropshipping business.

KZ SPARKS
United States
3 months using the app
December 6, 2025

Dsers fulfillment service works great!
I used after trying multiple apps.

At the beginning is complicated due to the number of features, but after is really powerful.

Service is via Facebook works great!

POCILLO
United States
Almost 2 years using the app
January 25, 2026

Absolutely amazing service! I struggled with something for over 4 hours on my own and got nowhere. They solved everything perfectly in just 20 minutes. Super professional, fast, and incredibly helpful. Saved me so much time and stress — honestly couldn’t recommend them enough. Worth every second!

Kidnor
Romania
3 months using the app
December 24, 2025

Excellent support and fast resolution!

I had an issue with an old deleted Shopify store still showing in my DSers account and blocking product imports. The DSers support team quickly understood the problem and resolved it efficiently.

They were professional, patient, and very clear in their communication. Everything is now working perfectly, and I can import products from my active store without any issues.

Highly recommend DSers for dropshipping — great tool backed by a helpful support team!

The Essential Box
Canada
5 months using the app
January 12, 2026

I highly recommend the DSers app. The service is incredibly fast and reliable.
I just received support from Holly, and she solved my problem within a few minutes — clear, patient, and very professional.

Big thank you to Holly and the entire DSers team.
Great app and excellent customer support!

Relexyn
Canada
2 months using the app
December 20, 2025

Last night I received my first real order, but ran into an issue when one of my upsell items wasn’t mapped correctly. After struggling to get answers from the supplier and AliExpress, I finally connected with Kimi at DSers. She was professional, knowledgeable, and quickly solved the problem so my order could be processed.

Thank you, Agent Kimi, for saving my very first dropshipping order!

Twisted Niches
United States
5 months using the app
February 8, 2026

I had a great experience with the DSers support team. They were patient, professional, and very responsive while helping me resolve my issue. The guidance was clear and easy to follow, which saved me a lot of time and gave me confidence in managing my store.

Little & Long
United States
About 1 month using the app
January 7, 2026

Dser has been top with their fulfilment and going the extra mile to assist with guiding you through issues. Lacy took her time to explain step by step the process or helping me link my tracking information to allow my customers to receive tracking on their side. Superb service!

My Store
United Kingdom
2 months using the app
February 17, 2026

I had a great experience with DSers customer support. The team responded quickly and was very professional. They explained everything clearly and helped me resolve my issue step by step without any confusion.

What I really appreciated was their patience and willingness to make sure everything was working properly before ending the chat. It’s rare to find support that is both fast and genuinely helpful.

DSers has made managing my orders much easier, and knowing their support team is reliable gives me extra confidence in using the platform.

Highly recommended!

Vita Buy
United States
29 days using the app
December 24, 2025

today i got an order on Dsers but due to the limitation of the Shipping option by the Main supplier i was unable to fulfilled that order till i ask for help in customer care and today Ms. Luna she assigned to me and supported me well by explaining the whole process and also, i had some doubts for which she help me to clarify it and made smooth order execution i believe with DSers i will have more opportunity to grow my store in the MENA region. Once again Thank you Ms. Luna

Daily Goods
United Arab Emirates
3 months using the app