Reviews (166)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting international sales by providing accurate duty and tax calculations, which helps increase order volumes and reduce cart abandonment through upfront cost transparency. It integrates smoothly with platforms like Shopify, NetSuite, and PaceJet, offering features such as label creation and detailed duty/vat calculations. Merchants also appreciate the easy onboarding process and the responsive, knowledgeable customer support team, making it a valuable tool for businesses aiming to expand globally.
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We are a global game, we sell digital sneakers and now we sell 'In Real Life' sneakers all around the world. Zonos made it possible for us to give the best customer check out experience to the players of our game. Our players can now purchase their sneakers with all duties and taxes visible and payable up front for the country of destination wherever that may be. A special call out to, without a doubt the best 'Integration Team Lead' in the world, Kilie.W! You went beyond your role and expanded the limits of what was possible by introducing us to other partners, the outcome being, a true gold standard global trade solution for our IRL sneakers. We salute you!
took me a few months to make my decision on getting this app.. But now that it's integrated makes shipping worldwide so much easier... It's linked up to my UPS account and DHL and don't have to worry about customers not paying duties and fees and loosing sales.. everything is paid of front.. I strongly recommend this app for anybody that has to ship worldwide.. dont have to worry about headaches and NOT only that!! i know us hustlers don't have time... well this just added some more time for me to growl my company..
The team (Shaun and Adam) at Zono's have been great with getting the app live and answering any queries we had. I highly recommend the app if you wish to offer landed shipping or show rates.
Thank you for your review, Molly! We are happy to add to the transparency of international shipping and look forward to continuing with you as a cross-border partner.
We had a great experience working with Zonos to bring an inclusive/ integrated approach to our website for international shipping. Matthew and his team were absolutely wonderful to work with and were able to make recommendations that have also improved our domestic shipping options for customers. 10/10 would recommend!
Jennifer and Shawn were so help from from start to finish. I highly recommend Zonos for anyone who is looking for similar services that they provide!
Thank you for your review! We are excited to be cross-border partners with you and look forward to seeing your success.
If you are selling Internationally this is an invaluable app. Very easy to use and they offer great support.
Project Manager Curtis was a pleasure to work with. He helped set up our account and helped customize it to fit out needs. Curtis and others in the Zonos team were overall great to work with. Their communication and the time they put into helping their users was a reassuring experience!
The customer service at Zonos has been excellent. Megan is really nice and helped me through a bunch of issues that I never would've figured out by myself.
For the first time I have been able to sell products internationally with our customers being charged the correct shipping rate and more importantly our customers can see the landed costs with any duties at checkout. We love this transparency and it helps sell knowing that we don't have angry customers getting unexpected charges when goods are imported and delivered.
The support team are really efficient and helpful. Highly recommend Zonos
We appreciate your feedback and value working with your company. Zonos is happy to contribute to your success by adding transparency and ensuring unexpected charges to your international customers. We look forward to continuing to work with you.
I am so grateful for Zonos! With their help, I was able to export my product internationally. There is absolutely no way that I would have felt comfortable doing this on my own - there is a lot to know about international commerce and shipping. The Zonos team was superb - gently helped me through the process, but they kept all of us on task until we launched. A special shout-out to Barrett who directed me through the process - he was so professional, knowledgeable, and dedicated to my success. Thank you, Zonos!